Lucy Samuel Email & Phone Number

Egypt

Cairo, Egypt

Egypt

Egypt

Office Management Recruitment Training PlanInternal Communication Exit procedures

Cairo Governorate, Egypt

- Managing and processing orders (Customs clearance documents, legal compliance, cost analysis, follow up collection of payments, etc…)- Responsible for all entries and process in the ERP System- Manage key accounts- Negotiate with suppliers the prices and terms of delivery, track customer requests and coordination with vendors.- Maintaining high level of customer and supplier relationship satisfaction - Liaising with colleagues from different affiliates.- Handling daily customer needs (receiving phone calls, preparing and sending offers, assuring satisfaction of customer needs…).- Develop new products by following up all the approval process with suppliers and customers.- Help the business manager to prepare the purchases forecasts for the indent and distribution sales.- Track shipments and Monitor stock level.- Follow-up collection.- Support and help sales team in market mapping through relationship with customers.- Provide all necessary data from ERP system to the Sales team required for complete and accurate reporting- Monitor sales reports and pending orders to make sure that forecast and target is being met- Make sure for each products sold of the existence of a specification sheet and a hygiene and security sheet and ensure its classification.- Participate in the Quality policy: Know and apply the quality procedures.- Initiate and follow-up suppliers and customers claims internally and externally.- Amendment and update of any prepared report if needed over time.- Participate actively in market intelligent project by updating ERP syatem with all required detailed data about products, customers, suppliers and competitors.

Cairo Governorate, Egypt

Managing and processing orders (Customs clearance documents, legal compliance, cost analysis, follow up collection of payments, etc…)• Managing Key accounts• Responsible for all entries and process in the ERP System• Negotiate contracts with suppliers and customers.• Helping and supporting the business manager opening new market like Paper and Ceramic • Responsible to provide monthly and quarterly sales report • Maintaining high level of customer and supplier relationship satisfaction • Liaising with colleagues from different affiliates.• Handling daily customer needs (receiving phone calls, preparing and sending offers, assuring satisfaction of customer needs…).• Develop new products by following up all the approval process with suppliers and customers.• Help the business manager to prepare the purchases forecasts for the indent and distribution sales.• Track all shipment and Monitor stock level.• Follow-up collection.• Support and help sales team in market mapping through relationship with customers.• Provide all necessary data from ERP system to the Sales team required for complete and accurate reporting• Monitor sales reports and pending orders to make sure that forecast and target is being met• Participate in the Quality policy: Know and apply the quality procedures.• Initiate and follow-up suppliers and customers claims internally and externally.• Amendment and update of any prepared report if needed over time.

Cairo Governorate, Egypt

- Managing and processing orders (Customs clearance documents, legal compliance, cost analysis, follow up collection of payments, etc…) for both divisions Food additives and animal nutrition - Responsible for all entries and process in the ERP System- Manage key accounts- Negotiate with suppliers the prices and terms of delivery, track customer requests and coordination with vendors.- Maintaining high level of customer and supplier relationship satisfaction - Liaising with colleagues from different affiliates.- Handling daily customer needs (receiving phone calls, preparing and sending offers, assuring satisfaction of customer needs…).- Develop new products by following up all the approval process with suppliers and customers.- Help the business manager to prepare the purchases forecasts for the indent and distribution sales.- Track shipments and Monitor stock level.- Follow-up collection.- Support and help sales team in market mapping through relationship with customers.- Provide all necessary data from ERP system to the Sales team required for complete and accurate reporting- Monitor sales reports and pending orders to make sure that forecast and target is being met- Make sure for each products sold of the existence of a specification sheet and a hygiene and security sheet and ensure its classification.- Participate in the Quality policy: Know and apply the quality procedures.- Initiate and follow-up suppliers and customers claims internally and externally.- Amendment and update of any prepared report if needed over time.- Participate actively in market intelligent project by updating ERP syatem with all required detailed data about products, customers, suppliers and competitors.

Cairo Governorate, Egypt

On top of my responsibility handling Food division, I was appointed to handle animal nutrition and feed additives division

Cairo Governorate, Egypt

Managing and processing orders (Customs clearance documents, legal compliance, cost analysis, follow up collection of payments, etc…)• Responsible for all entries and process in the ERP System• Maintaining high level of customer and supplier relationship satisfaction • Liaising with colleagues from different affiliates.• Handling daily customer needs (receiving phone calls, preparing and sending offers, assuring satisfaction of customer needs…).• Develop new products by following up all the approval process with suppliers and customers.• Support and help sales team in market mapping through relationship with customers.• Provide all necessary data from ERP system to the Sales team required for complete and accurate reporting

Cairo Governorate, Egypt

Managing and processing orders (Customs clearance documents, legal compliance, cost analysis, follow up collection of payments, etc…)• Responsible for all entries and process in the ERP System• Maintaining high level of customer and supplier relationship satisfaction • Handling daily customer needs (receiving phone calls, preparing and sending offers, assuring satisfaction of customer needs…).• Help the business manager to prepare the purchases forecasts • Develop new products by following up all the approval process with suppliers and customers.

Cairo Governorate, Egypt

Cairo Governorate, Egypt

Diploma Of Education, Human Resources Grade A+

Licentiate Degree, Faculty Of Alsun - French Section, Good

Thanaweya Amma

Alliance Francaise, Good