Lucy Mcclean is a People Operations at Flo Health Inc.. Colleagues describe her as "Universally trusted” is a phrase which comes to mind when I think of Lucy. I worked closely with Lucy for 4 years, in my role as COO at H4. She successfully delivered a huge range of objectives as H4 scaled. She exhibits a drive to see things through to completion, and the variety of projects which she shepherded demonstrates her versatility - she has a real ability to quickly pick up new and difficult concepts across a wide range of disciplines. She has a fantastic attitude - getting to the right answer for the company is always the first thing on her mind - and she isn’t afraid to question things (always constructively) to get there. It is rare to come across a colleague with Lucy’s talent, organisation and diligence. She would be an asset to any team, and has my highest recommendation. " and "Lucy is the epitome of support; the wizardess of oz working behind the curtains humbly making the cumbersome seem effortless. She has a swiss army knife of skillsets that continue to evolve with her innate curiousity, but her most impressive attributes are her resourcefullness and solution driven mindset. Over the relatively short span of the pandemic, she seamlessly maneuvered us through four offices (negotiations, employee feedback, logistics, etc. x 4) and ultimately found us a flexible workspace solution which made everyone happy and saved us tens of thousands of pounds - brilliant. I joked that she was the second highest positive cashflow contributor, but her true value could never be quantified! Lucy is as real as they get. I genuinely enjoyed working with her and wish her the very best in her future endeavours."
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People Operations PartnerFlo Health Inc. Mar 2024 - PresentLondon Area, United Kingdom -
MemberOps Stories Mar 2020 - PresentOps Stories is a private, invitation-only community of operations folks from startups to scale-ups across different industries -
Hr & Business Ops ManagerOja Sep 2021 - Nov 2023London, England, United KingdomHR:•Developed talent acquisition strategy - Developed hiring roadmap based on headcount goals, built talent acquisition framework, skill gap analysis & clarified KPIs •Owned employee lifecycle - Designed, implemented and managed hiring, onboarding and offboarding process•Lead on employee relations issues including disciplinaries, performance improvements and redundancies•First point of contact for all employee queries•Responsible for all HR records- ensuring new starter, leaver, employee changes and relevant documentation is up to date and stored on the HRIS system•Coordinated reporting from the HR database - to assist in the creation of HR reports in order to inform management decision-making.•Developed Oja’s first benefit offering - Benchmarked comparable startup benefits, pitched benefit recommendation to leadership and operationalised committed staff benefits including healthcare and L&D budget•Drafted and implemented Oja’s first HR policy pack including sick leave, sexual harassment and D&I policies•Fostered a culture of community and inclusivity by ensuring culture budgets were allocated by CEO and then organising regular company offsites and socialsBusiness Operations:•Facilitated all finance operations - Managed Oja’s first employee share option scheme, oversaw all business expenses and reported budget overspends to CEO. Managed payroll administration on a monthly basis, including collating documents, entering accurate information into payroll files to submit to external payroll provider.•Ensured legal Facilities & Health and Safety standard are met - including fire regs and site compliance sign off, drafted and implemented Oja’s official Health and Safety policies in line with UK legislations, managed business and transport insurance tendering process•Managed senior investor relations including investor stakeholder management, coordinated tax relief and share option distribution, communicated quarterly business performance updates. -
People Operations ManagerH4 Jan 2017 - Oct 2021London, United KingdomRoles & Responsibilities:HR:•Policies - created and implemented policies to support organisational growth and maintain consistency•Employee lifecycle - created and managed the full employee lifecyle for UK & US employees•Process design and implementation - introduced or revamped processes increase efficiency throughout the business and led roll out comms•Goal setting - coordinated quarterly objectives and key results (OKRs) to formulate, communicate and track cascading goals throughout the companyCulture and Finance:•Wellbeing – championed wellbeing initiatives in the company eg rolling out corporate access to Headspace, company sponsorship of culture clubs eg football, boardgame club•Options - drove efficiencies within employee options process including the implementation and roll out of CapDesk an online platform that digitalized H4’s cap table, shareholder register and employee option scheme•Pension - set up and management of Aviva employee Pension scheme alongside Head of Finance including the transition to salary sacrifice•Offsites - Organised annual company offsites abroad & virtual for up to 130 employees•Finance - partnered with finance department to perform tasks related to the day-to-day financial operations of the office (payroll, invoices, expenses etc)Office Management:•Office moves and closures - completed 4 office moves for 40 employees including contract and price negotiations, fit outs and internal comms •Health & Safety - built and implemented Health & Safety and security procedures within offices including COVID transition to remote working and the safe return to offices -
Client Marketing & Events CoordinatorVacheron Constantin May 2015 - Dec 2016Worked closely with the global retail, merchandising and marketing teams to build brand equity and ensure consistent brand messaging across all marketing channels globally for the oldest watch manufacturer in the world.R&R:• Events - Organised and implemented 30+ client and press events• Budgeting - Managed annual UK event budgets of £80k including forecasting, planning, invoicing• Sponsorship - Co-lead sponsorship negotiations for V.C as lead sponsor for London Craft Week• Analytics - Financial analysis to determine ROAS across various marketing channels• Partnerships - Developed cross-indudstry partnerships to promote V.C by demographic• Email and Social Marketing - Multi-channel campaign ideation, execution and analysis via CRM• Press - Managed press requests including photoshoots, press releases and product enquiries -
Executive AssistantThe Boston Consulting Group Jan 2014 - May 2015London, United Kingdom -
Student Support OfficerThink Education Group Jun 2013 - Nov 2013North Sydney -
Administrative Assistant - Special Educational Needs DepartmentSomerset County Council May 2012 - Nov 2012Taunton, United Kingdom
Lucy Mcclean Education Details
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Social Anthropology -
The Cheltenham Ladies' College
Frequently Asked Questions about Lucy Mcclean
What company does Lucy Mcclean work for?
Lucy Mcclean works for Flo Health Inc.
What is Lucy Mcclean's role at the current company?
Lucy Mcclean's current role is People Operations.
What schools did Lucy Mcclean attend?
Lucy Mcclean attended The University Of Manchester, The Cheltenham Ladies' College.
Not the Lucy Mcclean you were looking for?
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Lucy McClean
Communication Management And Public Relations Graduate At Ulster University BelfastBelfast -
Lucy D McClean, BSN, RN
Results-Oriented Registered Nurse Experienced In Acute, Clinic, Office, Long-Term Acute Care, And Hemodialysis Settings.Midlothian, Tx -
Lucy McClean
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