Lucy Regalado Email & Phone Number

Melbourne, Victoria, Australia

Manage LinkedIn Company page.Create and organise google ads campaignsGenerate reports of Google ads and analyticsOrganise publications in a digital magazine (Infrastructure Magazine)Design of Linkedin posts, and banners, using Canva.Update and redesign the website using WordPress.Help in administrative tasks and events such as exhibitions.

Melbourne, Victoria, Australia

Handled between 15-30 inbound and outbound calls daily under challenging situationsActed quickly and decisively in determining customer needsAccurately verified information and updated information databases as necessary.Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns.

Melbourne, Victoria, Australia

• Moved material and maintained an organized layout for efficient material management.Accurately reported incidents and pooled resources for effective countermeasures.Confirmed proper labelling of finished items and.

Melbourne, Victoria, Australia

PUBLIC TRANSPORT VICTORIA Engage customers to use the QTEM to top up their miky in 3 simple steps.Answer any questions about the use of the QTEM machine and manage promotional material.Help customers to use the QTEM (Quick top-up machine) top-up miky money with a credit card.People-based on target 10 top-up.

Melbourne, Victoria, Australia

Engage customers to sign up for eye test appointments before the end of the year.Visit stores around different shopping centres and manage promotional material.Help customers to make the appointment efficiently and deliver promotional material.

Melbourne, Victoria, Australia

Prepared and sold the products according to the customer's orders.Operated a cash register for cash and managed card transactions. Stocked and replaced merchandise according to the store layoutsCleaned and organized the store

Melbourne, Victoria, Australia

Engage customers with a friendly demeanour, demonstrating extensive product knowledge.Responsible for generating leads and taking sign-ups.Visiting venues around Melbourne and providing feedback to the supervisor.Worked with the customer service team to solve all enquiries of customers

Melbourne, Victoria, Australia

Correctly received orders, processed payments and responded appropriately to guest concerns.Served orders to customers at counters and tables.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Carefully maintained sanitation, health and safety standards in all work areas

Ecuador

Managing appointments and requests, organising agendas, minutes, and catering.Managing online communications such as emails (using mail chimp) and social media.Ascertaining reporting needs and preparing data for management reports.Preparing high-standard presentations and organising seminars, conferences, and meetings.

Quito, Ecuador Sector Floresta

Supervised five other team members during different projects.Manage addresses in Excel sheets according to customers; requirements.Location of addresses on company maps of WAZE.Create reports of data that has been fixed or organized according to client requirements.Work on different projects for important businesses in Quito such as Fybeca, EEQ.

Ecuador

Organize the annual agenda according to customer requirements.Carry out pre-sale and show the spaces available for different events.Coordinate and attend meetings for the logistics of events: (entrance, exit, management of equipment and entry of staff, map of the logistic of the event).Sent reports and information before the event to the Headquarters of.

Ecuador

Create awareness of energy consumption in homes at different shopping centres in Quito.Provide general information about energy-saving light bulbs.Conduct surveys about energy consumption in their homes.

Licentiate Degree, Public Relations/Image Management

Activities and Societies: talleres profesionales, casas abiertas

Certificate Iv, Marketing

Upper Intermediate, General English