Software Engineer
CurrentHelped develop new teams while being accountable for team outcomes, coordinating with Product and Design, and establishing team norms and processes. DRI for large-scale projects, including customer support chat integrated with salesforce, a new help center, and guided internal tools.Significant contributions to hiring, including regular interviews of IC candidates, and the development of an interview question for the Technical Support Engineer role. Mentored and onboarded interns, junior and mid-level engineers.Continuous focus on improving engineering best practices: drove adoption of TypeScript, modern React best practices, component libraries, and accessibility standards.