Lucy Johnson Email & Phone Number

Wellington, Somerset

Working in a team of 7 in residential lettings office. My main duties include:• Answering the phone and dealing with enquiries from possible tenants, existing tenants, landlords and contractors• Marketing properties for let, on Rightmove and company website• Booking viewing appointments for colleagues – diary management • Arranging property inspections with current Tenants• Processing new applications, credit checks, referencing etc• 'Signing up' of new tenants, dealing with and handling of monies• Liaising with Landlords, Tenants and Contractors with regard to works to be carried out on properties• Creating invoices for a regular contractor• Ordering of office stationery

Taunton, United Kingdom

Coordinating bespoke training and consultancy services to FE providers of any size, including General Further Education colleges, 6th Form colleges, private training providers and prisons.Project co-ordination from start to finish, including:• Liaising with college principals/quality managers in order to gain information about their requirements• Writing proposals and engagement letters• Sourcing suitable consultants and their availability• Booking consultants on to programmes and arranging accommodation• Dealing with any queries that should arise during the process• Proof reading reports and sending them out to customers in a timely manner• Creating leaflets and invitations using GIMP and/or PhotoshopThe role involves working daily with Microsoft programs (Outlook, Word and Excel), as well as File Maker.Other general day to day office tasks including: answering the telephone; liaising with internal staff and external customers. Other roles within the office include generating in house marketing leaflets and flyers using Corel Draw X7.www.feassociates.com

Day to day support to the Office Manager in the daily running of the administration function of SMS Ltd, including;• Electronic reporting of customer’s results• Invoicing• Liaising with customers• Ordering of consumables• Typing up research projects• Filling in results using bespoke software• Generating spreadsheets and graphs in order to trend customers resultsWorking alongside the company director, doing market research into new business opportunities, including:• Finding and following up potential leads and gaining a rapport with possible new customers. • Generating quotes for work based around customer requirements, in a swift and timely manner.• Arranging and attending meetings with potential new customers.Using own initiative to research and generate databases of potential business opportunities, keeping these databases up to date with marketing progress. Creating and planning the production of new marketing materials, from design to print.http://www.smslab.co.uk/

Whilst doing some work for Britishmedicaljobs.com, I designed and produced an A4 advert for a magazine, a promotional poster and a 12-page brochure for the company. All of this was done using Photoshop CS5 and involved communicating with the marketing manager via email on a daily basis.

Bachelor Of Technology (Btec), Business Administration And Management, General, Pass

Completed BTEC Level 3 in Business and Administration whilst working at SMS Ltd

Education record

Activities and Societies: CCF Completed GCSE's (grades A*-C) and 3 A Levels (grades A,B and C)