Lucy Dickhoff Email & Phone Number

Denver

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Arvada, Co

A solar manufacturing startup developing a unique product for the utility-scale market. Started as a small R&D operation funded by investors, the company was purchased by General Electric in 2011.EXECUTIVE ASSISTANTReported to the CEO/Solar Leader and supported multiple C-Level Managers. Overall responsibility for administrative projects and office management for up to 125 employees. Trusted with highly confidential corporate documents and correspondence. Responsible for Board records and interaction.• Managed executive calendars and e-mail. Coordinated meetings in multiple time zones. • Monitored due diligence activities for a series of investments and GE’s full acquisition of PrimeStar Solar. Kept disclosure requests on schedule and tracked all items to completion. • Worked closely with HR and Management to coordinate and prioritize post-merger integration activities. Helped filter the abundance of information from “corporate” and integrate it into our local culture. Received GE’s “Best of the Best” Teamwork award as a member of the Solar Integration Team.• Project manager for a move from a small office to a much larger facility on a tight budget. Included space planning, purchasing and installing cubicles and furniture, permitting, and coordinating multiple vendors. Responsible for a number of facility improvements.• Promoted health and safety compliance and “best practices.” Served as Emergency Coordinator, Workplace Violence Prevention Leader and active Safety Committee member. Developed the site Fire Prevention and Emergency Preparedness Plan.• Events Team lead. Planned company parties, celebrations and events for 20-200 people. • Assumed Office Manager and Accounts Payable responsibilities after employee reductions while maintaining all present responsibilities.

Lakewood, Co

A global consulting, design, and construction services company specializing in earth, environment, and energy.OFFICE ADMINISTRATORAssistant to the Managing Principal, Group Leaders, other key Principals and Associates. Managed Group Administrators (administrative support staff) and the Human Resources Coordinator. • Monitored administrative requests across teams. Shifted administrative assignments and/or provided backup as needed. • Coordinated expansion into new office space, including working with contractors and building management.• Planned office events and training courses, and made travel arrangements for visitors.

Evergreen, Co

The world’s largest equipment rental provider, with 800+ rental locations in the United States and Canada. OFFICE MANAGER & ENVIRONMENTAL COORDINATORAssistant to the Director of Environmental Management and Manager of Environmental Compliance, including travel coordination, expense reports, department correspondence, and e-mail and calendar management. Managed daily office operations. Provided support and guidance to branches for all elements of environmental compliance. • Supported environmental due diligence activities for the sale or acquisition of facilities, including the sale of the Highway Technologies division.• Researched and tracked local, state, national, and international environmental regulations pertaining to hazardous materials storage, stormwater pollution, air pollution, and spill prevention. Assisted with auditing branch compliance and creating branch-specific environmental plans.• Standardized the department’s Spill Management procedures by developing an internal reporting form, emergency contact list, and list of requirements for complying with various state and local spill regulations.

Evergreen, Co

A life insurance brokerage/call center dedicated to finding the best company and product for each person’s unique situation. Sold to insure.com in 2004.EXECUTIVE OFFICE MANAGER (2004 to 2005)Served as Executive Assistant to the CEO and managed Operations in the Colorado office after the merger with insure.com. Included some customer service and HR functions.• Supported pre- and post-merger planning between Life Quotes, Inc. and Insure.com management teams. Maintained the “Task Schedule” and executed or delegated tasks as needed.• Assisted with integration of new systems, procedures, and software. EXECUTIVE ASSISTANT & OFFICE MANAGER (2002 to 2004)Executive Assistant to the President & CEO and Operations Manager. Managed up to 35 administrative support personnel while maintaining previous responsibilities. • Developed an electronic document system, reducing reliance on paper documents and forms, and increasing accuracy of state-specific applications.• Maintained a working knowledge of duties in all administrative departments (data entry, outgoing/incoming applications, policy delivery, agent commissions, mail room, and records). Able to back-up any position if needed. Implemented cross-training among staff for greater efficiency.ADMINISTRATIVE SUPPORT (1999 to 2002)High volume processing and quality control of insurance applications and documents. Promoted to additional “market analysis” responsibilities after proving accuracy and speed in document processing.• Monitored and analyzed product changes, software updates, policies and procedures, and state variations for all insurance companies we represented. Maintained and updated forms for all states.• Tested proprietary software for accuracy after rate changes. Trained new software users.• Served as a backup “Help Desk” for basic software and computer-related problems.

Environmental Science

English Composition, Computer Science