Lucía Salgado

Lucía Salgado Email and Phone Number

Coordinadora de tramo and Jefa de operaciones de estaciones de peaje @ Corredores Viales SA
Lucía Salgado's Location
Argentina, Argentina
About Lucía Salgado

Hi! My name is Lucía Salgado. I live in Luján, Buenos Aires, Argentina. I am 36 years old and have 17 years of work experience.I hold the position of Section Coordinator at Corredores Viales, managing the operation of the three toll booths that make up the section. I have been in this leadership role since August 2022. Prior to that, from September 2013, I worked for the private concessions Autovía Buenos Aires a Los Andes and Vial Andes 7. During those 8 years, I performed tasks such as customer service, replacement of various supervisory positions, administrative tasks, collections, invoicing, monitoring of payments to suppliers, and HR-related issues for staff.Before joining the toll service, I worked at FedEx initially as a customer service representative and then as a peer coach to train and coordinate training for call center employees.I am known for my discipline, perseverance, and adaptability to new environments. For more than fifteen years, I have been working on tasks related to providing answers to both internal and external customers. Teamwork is fundamental to me, and my goal is always to share my knowledge with my colleagues so that we can solve everyday situations. I am always willing to learn, and my challenge is to continue growing because I am not satisfied with what I have achieved so far.

Lucía Salgado's Current Company Details
Corredores Viales SA

Corredores Viales Sa

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Coordinadora de tramo and Jefa de operaciones de estaciones de peaje
None
Employees:
248
Lucía Salgado Work Experience Details
  • Corredores Viales Sa
    Coordinadora De Tramo And Jefa De Operaciones De Estaciones De Peaje
    Corredores Viales Sa
  • Corredores Viales Sa
    Coordinator At Corredores Viales S.A.
    Corredores Viales Sa Aug 2022 - Present
    Luján, Provincia De Buenos Aires, Argentina
    Leadership of the toll stations management team.Permanent decision-making to organize operations and ensure revenue collection.Management of the GDE system (creation, updating, and tracking of records).Management of the GLM system (for commercial, administrative, and customer service matters).Monitoring of objectives and daily reports.Training, development, and supervision of work teams.
  • Corredores Viales Sa
    Office Administrator/Customer Service Representative
    Corredores Viales Sa Dec 2020 - Present
    Luján, Buenos Aires Province, Argentina
    Logistic coordination of road safety vehicles.Personnel management, absenteeism control, handling of benefits, and tracking and control of overtime.Substitutions in supervisory positions and toll station management.CRM management, contact with users via in-person, email, chat, and WhatsApp.Payment management, tracking, and invoicing of fines for overweight on scales.
  • Vial Andes7 S.A.U.
    Office Administrator/Customer Service Representative
    Vial Andes7 S.A.U. Sep 2013 - Nov 2020
    Luján, Buenos Aires, Argentina
    Logistic coordination of road safety vehicles.Personnel management, absenteeism control, handling of benefits, and tracking and control of overtime.Substitutions in supervisory positions and toll station management.CRM management, contact with users via in-person, email, chat, and WhatsApp.Payment management, tracking, and invoicing of fines for overweight on scales.-Reemplazos en puestos de supervisión y de jefe de estación de peaje.-Manejo de CRM, contacto con usuarios vía presencial, mail, chat y WhatsApp-Gestión de cobro, seguimiento y facturación de actas por exceso de peso en balanzas.
  • Fedex
    Customer Service Representative/Peer Coach
    Fedex Apr 2008 - Aug 2013
    Buenos Aires Y Alrededores
    Training new employees.Support and supervision of all call center staff.Preparation of Excel reports identifying the root cause of issues affecting service.Providing feedback to staff on issues impacting service.Receiving calls from customers in 9 Latin American countries.Problem resolution, knowledge of customs restrictions, updating information databases, and creating procedure manuals and step-by-step guides for each situation.

Lucía Salgado Education Details

Frequently Asked Questions about Lucía Salgado

What company does Lucía Salgado work for?

Lucía Salgado works for Corredores Viales Sa

What is Lucía Salgado's role at the current company?

Lucía Salgado's current role is Coordinadora de tramo and Jefa de operaciones de estaciones de peaje.

What schools did Lucía Salgado attend?

Lucía Salgado attended Corredores Viales, Instituto Nacional De La Administración Pública, Instituto Nacional De La Administración Pública, Centro De E-Learning Utn Frba, Instituto Nacional De La Administración Pública, Instituto Nacional De La Administración Pública.

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