Ludan Zhang Email & Phone Number

United States

Billerica, Massachusetts, United States

Greater New York City Area

• Perform data mining and analysis regarding data about the market performance and growth forecast, and prepare market intelligence reports relating to the customers, competitors, and the fire protection systems market
• Develop and automize business reporting and data visualization using Tableau to improve operational efficiency
• Develop and implement the customer database on ZOHO CRM system and integrate data through the QuickBooks system; manage the flow of business intelligence information associated with customer data domains

Greater Boston Area

• Built a set of analytics and applied analytical models to evaluate client data using SAS
• Visualized data and developed business intelligence reporting with MicroStrategy

Greater Boston Area

• Gathered, analyzed, and reported project metrics for the Data Management team
• Input data entry and performed quality control of Local Laboratory Normal Ranges within the Electronic Data Capture system and used Excel Visual Basic for Applications (VBA) macros to automate data analysis and reporting
• Aided in the tracking, review, and archiving of documentation associated with the conduct of clinical trials

Greater Boston Area

• Performed descriptive and inferential statistical analysis for survey data using SPSS and cluster analysis using SAS
• Reviewed research and literature on the public sector adoption of social media; expedited professors’ research processes by using various databases to search recent publications, summarized findings

Beijing City, China

• Conducted market research, customer data analysis, and internal data mining; worked with clinical departments on service promotion and package design
• Managed a marketing activity tracking and evaluation project; worked with Operation teams to analyze marketing effectiveness; generated marketing return on investment and patient acquisition reports
• Developed Excel-based marketing expenditure tracking and analysis model; efficiently assisted the Marketing vice president and team managers in budget allocation and management

Beijing City, China

• Assisted the Marketing Communications Manager in steering social promotion campaigns and evaluated campaign effectiveness
• Operated the official WeChat account and edited weekly posts; helped increase the number of followers by 68%
• Promoted brand and health education in online health communities resulting in readership of more than 2M

Greater Boston Area

• Performed data cleaning and statistical analysis for cross-sectional studies using SAS
• Supported Center’s research agenda by drafting study proposals and documents for grant applications and IRB review; coordinated studies on Tuberculosis and Food Security in rural Kenya
• Led in coordinating and promoting the Center’s 1st “Global Health Research and Innovation Day”
• Managed the Center’s homepage website using Sitecore and social media accounts on Facebook, Twitter and Pinterest; developed monthly newsletter and promotional flyers using Publisher

Greater Boston Area

Patient Care Services Project: Improving Patients’ Perceptions of Staff ResponsivenessResult: HCAHPS Responsiveness score increased from 63.9 to 64.5 within 6 months

Beijing City, China

Master Of Science - Ms

Master’S Degree

Bachelor'S Degree

Bachelor'S Degree