Luigi Leo Email & Phone Number

Cambridge, Massachusetts, United States

Cambridge, Ma Usa

Lead training sessions with customers, partners and Pegasystems employees that focus in adopting and using a low code platform for AI powered decisioning and workflow automation.

Accountable for successful BPM solutions implementation and customer realization of business benefits across a global portfolio of accounts. Lead a team of Engagement Leaders managing projects including Pega, partner and client led implementations. Actively contribute to project success within portfolio by mentoring clients in both crafting BPM solutions and implementing them, by engaging in the project governance process, coaching Engagement Leaders, and by serving as an escalation point for issue resolution.

Managed Smart Dispute, a claims and dispute handling product suite for credit cards. Manage all stages of the product life cycle (conception, definition, development, release, and post-release activities). Team with Sales, Service, Marketing, Product Development, Technical Documentation, and Training to define, develop, market, sell and deliver the product. Plan product to ensure it is differentiated from competitors’.

Insurance Defense Attorney. Responsible for all phases of insurance defense of both commercial and personal lines property and casualty claims including construction, workers’ compensation, premises liability, products liability, automobile, homeowner’s liability, watercraft liability, discrimination, professional liability; insurance coverage issues, and bad faith claims. Duties included working with insurance clients in analyzing claims, evaluating liability and exposure, developing strategies on all aspects of litigation, arbitrations, mediations and negotiations of settlements involving primarily complex litigation.

Assisted Justices in all phases of civil and criminal litigation. Duties included preparing draft decisions, legal memoranda and proposed jury instructions; worked with Justices on trials, hearings and motion sessions.

Mse, Masters Of Software Engineering

Activities and Societies: Concentrated in the following subjects: Java programming, object oriented design, project management, relational.

Jd, Law

Activities and Societies: National Moot Court team. Researched, drafted and argued appellate brief on the constitutionality.

Ba, Cum Laude, Economics And Political Science

Activities and Societies: Washington Semester Intern to US Congressman Mervyn Dymally