Luis Castillo Email & Phone Number

San Antonio, Tx, Us

Phoenix, Az, Us

San Antonio, Texas, Us

Performs complex and unique work assignments supportive of ongoing Enterprise business modernization and compliance efforts. Drives implementation of change management strategic and execution activities. Manages program/project activities across a wide range of technology, business and operational areas. Leads Organizational and People Change Management (OPCM) efforts geared towards supporting the implementation of enhanced technology solutions and business processes of different altitudes and complexities.

San Antonio, Texas, Us

Participated in process improvement initiatives supportive of internal core processes and services. Employed a multitude of creative techniques to help overcome impediments and mitigate risks, while maximizing the use of adoption levers to help people navigate through change. Provided process improvement expertise, conducted in-depth process analysis, and helped identify and convert improvement opportunities into actionable plans, while simultaneously building strong change management coalitions and helping stakeholders align their efforts to the Association's strategic goals.

Sheridan, Wyoming, Us

Vets2Industry.com is a consolidated repository of FREE resources, organizations, companies, and benefits available to current and transitioning military members, their families and prior service veterans. This non-profit organization seeks to keep the veteran population informed and well educated about existing programs, benefits, opportunities and to facilitate their access to all available resources.In my role, I focused on the implementation of organizational goals and strategies, with a special emphasis on the development of new ideas and processes. Some of my responsibilities included: formulating new ideas supportive of all functional areas, analysis of existing practices to isolate improvement opportunities, stakeholder management, encouraging creative thinking, facilitating cross-departmental dialog and monitoring customer responses to help gauge the success of each newly-implemented procedure.To drive innovation at a steady and sustainable pace, I established guidelines to help us capture improvement ideas for future implementation. Ideas were then vetted and developed based on feasibility, merit, implementation requirements and availability of resources. Our approach was always customer-centric and we relied heavily on change management principles for all aspects of decision-making.

Arlington, Virginia, Us

Led a team of supply chain managers specializing in different product lines and managing projects ranging from internal process improvement to collaborative efforts with external partner organizations. Developed supply chain management operations in complex environments to suit the needs of very distinct customer bases. The scope of work included: cradle-to-grave oversight over specific product lines, assisting with the development of distribution networks, and product lifecycle replacement. Coordinated efforts with project, logistics, HR and leadership resources to form a coalition of change champions spanning across every department in the organization. Helped frame change management strategies, develop plans, execute activities and coach my team on the nuances of the change management discipline.

Arlington, Virginia, Us

Served in the titled positions at three distinct organizations throughout the timeframe listed. Each organization represented vertical progression within the same fields.Championed the use of Agile techniques and change management practices. Implemented related methodologies as part of daily operations. Instructed small groups on the use of analytical frameworks supportive of internal Organizational and People Change Management (OPCM) and process improvement efforts.Led teams of logistics technicians, each with a focus on a specific area such as: procurement, distribution, maintenance or contracting. At the same time, managed organizational assets valued in excess of $306 million, which constituted the equipment framework supportive of all daily operations. Interpreted and communicated policies and regulatory guidelines and helped identify and mitigate business risks, develop reinforcement and sustainment plans and create key organizational communications. Served as mentor and trainer to direct reports and technical experts across the organization.

Arlington, Virginia, Us

Managed the storage, accountability and distribution of equipment and supplies for two different organizations: the first specializing in maritime operations and the second in military intelligence. I oversaw the receipt, inspection, inventory, issue and lifecycle replacement of multimillion-dollar assets. Led small supply technicians’ teams during daily operations and while supporting training events at remote locations. Provided operational managers with advice regarding proper equipment usage, lending procedures, process improvement/optimization techniques and change management practices. Mentored and supported direct reports during times of increased turbulence within the operational environment and ensured both their personal and professional needs were addressed as they navigated change. Strived to mitigate any potentially negative impact change would have on my direct reports.

Arlington, Virginia, Us

Operated and maintained Mobile Water Treatment equipment in multiple locations within the United States. Performed quality analysis and quality control procedures to ensure the safety and viability of the final product before issue/distribution and subsequent consumption. Performed scheduled maintenance, troubleshooting and testing of water treatment/purification and associated support equipment.Lead, coached and served as a mentor for a small team (2-4) of water treatment technicians during operations designed to purify and distribute over 1M gallons of potable water per event. Provided support to thousands of customers in austere and underdeveloped environments, where we were either their sole or main potable water provider.

Master Of Business Administration - Mba, Concentration On Strategic Leadership

Bachelor Of Business Administration - Bba