Urban Scooter Project-----------------------------------------------------------------------------------------------------------------• Assisted in testing the mobile application and website called Urban Scooter• Designed positive and negative tests and found defects in common interface elements and APIs• Wrote SQL queries to verify data integrity and accuracy in the application's database• Conducted 252 tests and discovered only 47 defects in the website and mobile applicationUrban Routes Website Automation Testing-----------------------------------------------------------------------------------------------------------------• Assisted in testing the website called Urban Routes on both Firefox and Chrome browsers.• Utilized WebdriverIO framework and node.js to create automated tests that were written in JavaScript• Developed 10 tests to validate the functionality of the UI elements of the websiteUrban Grocers Website Testing-----------------------------------------------------------------------------------------------------------------• Assisted in testing the new API features of the website called Urban Grocers• Utilized Postman to conduct API testing to be able to test the new features • Conducted 67 testing reports and Found 20 bugs from the API features and wrote their bugs reports to Jira • Used apiDoc and Swagger to be able to reference projects documentationUrban Routes Website Testing-----------------------------------------------------------------------------------------------------------------• Assisted in testing a car-sharing service website called Urban Routes made by Practicum • Conducted 83 testing reports that consisted of layout testing, functionalities testing, and logic testing • Found 30 bugs from the website and wrote their bug reports to Jira • Utilized Charles to access a private functionality not available on the website to be able to simulate back-end response to conduct its layout testing

• Refine problem-solving and critical thinking to work efficiently with customers• Shared product knowledge with customers while providing a personal recommendation • Collaborated with co-workers to successfully meet the sales quota of the store • Assisted new co-workers in utilizing store computers to be able to do store operations • Performed daily scanning of phone inventory to be updated in the POS system to keep track of store transactions• Updated customer account to be up to date with personal information to continue service uninterrupted