Organized, service attitude, disciplined, trustworthy, dynamic, proactive, enthusiastic,ability to learn quickly, advanced knowledge in Word, Excel, Visio, Outlook, PowerPoint.ability to use judgment and initiative to anticipate and solve problems, teamwork skills.
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Technical Support SpecialistBridgeprep AcademyMiami, Fl, Us
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Technical Support SpecialistBridgeprep Academy Jun 2022 - PresentMiami, Florida, United StatesUbiquiti administration consoleTechnology inventoryTroubleshooting appsContact suppliers for guaranteesCoordinate new implementations with vendorsNetwork and structured cablingTechnical assistance to support teachers.Windows installations and updates -
Technical Support SpecialistE&M Computer Solutions Mar 2019 - May 2022Miami, Florida, United StatesLocated in South Florida and provides services to the region and the Caribbean with a complete outsourcing solution for all Information Technology needs.One of the relevant tasks that I have carried out in this company was to migrate mailboxes from Exchange Server 2016 to Office 365 in a transparent way for the user (without causing delays)Scheduled face-to-face visits to clientsActive Directory ManagementOffice 365 ManagementGoogle Marketplace ManagementDropBox ManagementWasabi and MSP360Fortigate Firewall ManagementInventory technology for customersRemote AssistanceTroubleshooting appsNetwork and Structured CablingWindows installation and updates -
Technical Support StaffGlobal Phone Solutions Jul 2018 - May 2019Miami, Florida, United StatesSolve problems with computers when they have problems with windows or applications.Installation of applications like NAV Dinamyc, office.Remote Assistance -
Warehouse JobGlobal Phone Solutions Jul 2018 - May 2019Receive Samsung products Do inventoryDispatch orders
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Network SupervisorConincasa Jul 2017 - May 2018Design, implement and coordinate the installation of a new CCTV IP network at the International Airport of Nicaragua. Guaranteeing the installation of suitable materials using the best practices and international standards of structured cabling.
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Policies And Access Control AdministratorGrupo Lafise Bancentro Jan 2015 - Sep 2016Technological RiskFrom the technological risk area, I was in charge of responding to requests for access to all Banco Lafise systems at a national and regional level (Nicaragua, Costa Rica, Honduras, Panama, Dominican Republic). The accesses depended on the area and position of the employee.One of the relevant assignments in this position was the definition of access and roles in the Uni Red ACH Nicaragua system, for Banco Lafise Bancentro, this is a system of transfers between the different banks in Nicaragua.AS400VASA Google AppsSiscardSISCO SISMOActive Directory VISASOPHOS, etc. -
Technical Support SpecialistGrupo Lafise Bancentro Aug 2013 - Jan 2016TiTicket distribution for technical support with ARANDA help deskPrepare monthly service reportsImplementation of new processes for equipment repairRemote and face-to-face technical supportActive directory user managementTroubleshoot apps.Computer repair
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Technical Support SpecialistPost Office Of Nicaragua Jun 2009 - Jul 2013Access server administratorCisco 2960 L2 and 3560 L3 switchFTP serverActive Directory serverHelp DeskZimbra mail serverComputer repairTroubleshoot desktop appsVOIP Asterisk Server
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Technical Support Micro Technologies S.ATechnical Support Micro Technologies S.A Mar 2004 - May 2009Coordinated the area of computer assembly and technical support.Assembly of clone computerComputer repairsSales adviceTroubleshoot desktop apps
Luis Chow Education Details
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National University Of Engineering (Uni) (Managua, Nicaragua)Degree Of Bachelor -
National University Of Engineering (Uni) (Managua, Nicaragua)Information System
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Ccna I,Ii,Iii,Iv
Frequently Asked Questions about Luis Chow
What company does Luis Chow work for?
Luis Chow works for Bridgeprep Academy
What is Luis Chow's role at the current company?
Luis Chow's current role is Technical Support Specialist.
What schools did Luis Chow attend?
Luis Chow attended National University Of Engineering (Uni) (Managua, Nicaragua), National University Of Engineering (Uni) (Managua, Nicaragua), Universidad Centroamericana, Managua.
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Luis Gómez Chow
Conflict Transformation, Civil Society Strengthening, And Program Management SpecialistWashington, Dc2alumnos.cide.edu, partnersglobal.org
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