Luis E O. Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

I leverage my leadership and people management skills to drive strategic growth, surpass sales targets, and ensure alignment with corporate goals. My focus on fostering a customer-centric sales and support environment ensures best-in-class service. I collaborate closely with various divisions and external partners to enhance communication and integration and work with demand planning teams to fine-tune inventory levels, enhancing our value proposition.• Product Launch & Process Enhancement: Directed the end-to-end launch of a new product line, streamlining inter-divisional processes to boost customer satisfaction.• Team Revitalization: Revitalized an underperforming sales team, achieving growth rates that outpaced industry norms and led company-wide expansions.• Accountability & Expansion: Instituted accountability measures and built manufacturer rep teams in underperforming markets, significantly increasing market coverage.• Growth Achievement: Consistently achieved year-over-year growth, projecting a substantial 35-40% increase for 2024.• Customer Acquisition: Successfully secured numerous large regional and national customers, enhancing the market presence of Friedrich.• Responsive Market Strategy: Established a dedicated team to respond to market pricing fluctuations swiftly, ensuring competitive positioning

Washington Dc-Baltimore Area

As sales Director, I spearheaded operations across the North American and Canadian markets, driving profitable growth and developing strategic initiatives. My focus on leveraging strong analytical skills and innovative thinking has been pivotal in overcoming business challenges and driving company-wide improvements.• Business Leadership: I have consistently achieved exceptional results across various organizations, including startups, inspiring others with the growth achieved under my leadership.• Strategic Implementation: Employed analytical reasoning to identify challenges, propose innovative solutions, and execute new strategies, enhancing operational effectiveness.• Leadership Development: Developed a robust leadership team and expanded channel opportunities, significantly impacting overall business outcomes.• Operational Excellence: Steered initiatives to enhance organizational efficiency and operational excellence.• Team Culture: Fostered a team environment characterized by a commitment to winning, accountability, and recognition.• Award Recognition: I was honored as the 2022 Sales Leader of the Year for driving outstanding growth and performance, a recognition that I am proud to share with you.• Supply Chain & Product Innovation: We enhanced the supply chain process and introduced new products, which significantly contributed to business growth.

Washington Dc-Baltimore Area

During this tenure, I formed strategic relationships across the Eastern U.S. and Eastern Canadian regions by developing distribution channels, managing partner representative networks, and providing manufacturer support. My role included overseeing local and regional sales, promotions, and campaigns and recruiting and training independent manufacturer's rep agencies.• Sales Leadership: Coordinated all regional sales activities, including budget preparation, projections, and expenditure approvals, ensuring alignment with strategic goals.• Customer Relations: Utilized proven problem-solving strategies to resolve customer complaints, maintaining high levels of customer satisfaction.• Exceptional Growth: Contributed significantly to achieving 133% growth in Q3 and Q4 2021 and an impressive 621% growth rate in Q1 2022.• Policy Guidance: Provided expert advice to distributors and dealers on policies and Standard Operating Procedures, ensuring consistent and effective operations.

Washington Dc-Baltimore Area

In this capacity, I implemented dealer development and customer retention strategies while ensuring P&L performance and mentoring the sales and leadership teams. My focus on data-driven decision-making and team collaboration has been key to driving significant business growth.• Business Turnaround: Led the successful turnaround of business performance in marketing, sales, and financial management, driving a substantial increase in sales and profitability.• Dealer Program & Marketing Strategy: Launched a Dealer Program with manufacturers, developed marketing plans, and set sales quotas, doubling annual sales.• Financial Process Improvement: Managed the establishment of new Accounts Receivable processes, significantly improving Customer Days to Pay and overall financial performance.• Leadership Development: Spearheaded initiatives in leadership development, personal goal setting, and performance management, enhancing team effectiveness.• Cost & Inventory Optimization: Reduced Cost of Goods Sold in inventory and improved inventory turnover rates, contributing to higher profitability.• Digital Transformation: Administered the launch of a new B2B website, enhancing vendor engagement and outcomes.

Mid-Atlantic

As the Senior Regional Sales Manager, I was accountable for developing actionable strategies to increase sales and market share through acquisition and collaboration with distribution partners. I successfully drove contractor development and engagement with LG product offerings and worked with manufacturer’s representatives and other stakeholders to promote products and services. Key Results Include:▪ I partnered with distribution leadership to outline a 3-5 year roadmap. ▪ I inspired the team about the LG product offering and devised aggressive and effective approaches to drive sales through distribution channels. Provided incentives to all partners. ▪ I led education strategies for consumer distribution partners, and engineers on LG products. ▪ Through profitable relationships with contractors and jobsite visits I qualified contractors as LG Excellence Contractors and conducted application and best practice classes. ▪ Ensured productivity and effectiveness of manufacturing partners by conducted analysis for strengths and weaknesses. Established clear goals and expectations to ensure customer success.

Eastern North Carolina

Regional Sales for a local Refrigeration and HVAC distribution company. Specialized in Ductless, Unitary, and Refrigeration sales.

Associate'S Degree, Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician ( Hvacr)

Bachelor'S Degree, Business Administration, Management And Operations