Luis Rafael Gonzalez M Email & Phone Number

Leading the acquisition strategy for digital travel agencies and IT sale in the Americas to support the business unit expansion with the following challenges/responsibilities1. Support the AMs in the negotiation process to acquire new agencies2. Oversee Business Case structuration for new businesses3. Acquisition pipeline definition, including leads assignment4. Coordinate new campaigns with Marketing Team5. Execute deals implementation working with cross functional teams

Colombia

At Amadeus we build the critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their operations and improve the travel experience, billions of times a year, all over the world.So far, I have:-Deployed automatization projects in consultancy with Retail Travel Agencies in the USA & CAD-Managed contracts renewal (retention rate of 99%)-Sold of IT Solutions to start ups and existing online customers: (220% goal achievement)-Converted new agencies from the competition (172% goal achievement)-Coordinated with Customer Solutions and Marketing Teams to enhance/adapt new products-Cooperated with Go-to-Market to define pricing and commercial policies-Helped to optimize the Delivery and implementation flow.

Colombia

RateGain is a leading provider of cloud-based innovative solutions for the Travel and Hospitality Industry. RateGain provides latest technology in rate intelligence, price optimization, seamless electronic distribution and brand engagement. For more information please visit https://rategain.com/. Some of my achievements @ RateGain-Deployed the Business Development Strategy in LATAM for Hotel Chains and Independent Hotels- reaching 75% of success in closures-Prospected and closed all retails deals.-Coordinated industry events such as trade-shows - roadshows.-Coordinated and executed development campaigns with complementary industry stakeholdersConsolidation of market insights and competition differentiators to the marketing and strategy team

Colombia

Hotelogix is a Property Management System provider@Hotelogix I contributed to:-Increment the customer fidelization/retention levels through the enhacement of support channels and better customer service-Reduce the implementation time by 40%-Management of strategic alliances with payment gateways providers like PayU-Execution of the integration of Hotelogix and the Mexican Tax Authority for E-invoicing

Noida Y Alrededores, India

▪ Educate customers where applicable on Hotelogix PMS ▪ Continuously evaluate and identify opportunities to drive process improvements that impact positively customer's experience in LATAM

Master Of Business Administration - Mba, Upper Management / Marketing

International Master In Leadership

Professional In International Business, Business, Management, Marketing, And Related Support Services

Activities and Societies: Junior Research Group of Diplomacy and Entrepreneurship

Finance, General

IESE Finance for Executives offered through Coursera Online