• Perform installation, configuration and troubleshooting of off-the-shelf and custom Archibus software applications in JLL staging as well as customer test and production environments.• Customize and enhance business software applications including GUI development/customization, report development, script development.• Contribute to the complete software development life cycle: defining, designing, building, testing, and deploying.• Assist with unit testing and quality assurance of the solution build at the various stages.• Identify gaps and improvements in the proposed design and partner with Solution Consultants and Project Managers to reevaluate the design and project plan.• Analyze customer’s challenges and take a primary role in the design, development and implementation of comprehensive solutions that integrate smoothly into customer environments.• Troubleshoot first and intermediate level support tickets.• Identify gaps and improvements in the proposed design and partner with Solution Consultants and Project Managers to reevaluate the design and project plan.• Perform data management tasks and data structure modification, as well as development of data migration interfaces to integrate disparate applications/databases.• Perform data mapping, data manipulation and data migration among various database systems and enterprise applications.• Develop BI solutions using Tableau, Power BI, QLIK, or other platforms.• Develop reports using SQL Server Reporting Services, Microsoft Access or other reporting tools.

● #1 student assistant of six ensuring logistic flow of all tasks at hand, and the migration of customers during peak hours, while maintaining the organizational of the files in-service or storage to ensure maximum efficiency output within the office.● Established a check-in and queue system for peak time, setup overall IT system throughout the office, & provided IT support concurrently. ● Establish new files and assist students with issues regarding their F-1 immigration status, in addition to provide support to the orientation programs with excellent customer services in-person, or over the phone and emails while establishing all other clerical duties.