Luis Lora Email & Phone Number

North Reading, Ma, Us

Danvers, Massachusetts, United States

Greater Boston Area

Saugus, Massachusetts

ESSENTIAL FUNCTIONS: • Engage with customers by greeting them, making eye contact, smiling, and saying hello• Educating myself about products to share the knowledge with customers and crew • Answering questions and enthusiastically helping customers find items • Offering suggestions for meals and entertaining • Bagging groceries with care • Promptly getting back to customers who have questions that need follow up• Providing each customer with a Wow Customer Experience • Receiving, unloading, and verifying deliveries• Stocking shelves, regularly rotating products, and recording unsellable and returns • Making store shine with cleaning• Collecting shopping carts • Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with other Crew Members, Mates, and Captain • Experienced on how retail operates• Focused mainly as a Crew Member helping customers and the organization as a whole

Saugus, Massachusetts

ESSENTIAL FUNCTIONS: • Call clients • Analyze documents, and respond to letters, claimants and clients• Follow up with claimants and clients • Maintain current files • Create and maintain extensive contacts with clients and companies dealing with the case• Maintain an Accounts Receivable • Extensive knowledge of client contracts and how it relates to accounts receivable, collections and fee schedules • Invoicing and processing cash receipts in a timely and accurate manner • Filed, copied, typed, completed data entry for cases, answered phones, mailed out letters, made labels, and assisted in sending out confidential materials• Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with Case Advocate• Experienced on how a law firm operates• Focused mainly on family law

United States

ESSENTIAL FUNCTIONS: • Engage with customers by greeting them, making eye contact, smiling, and saying hello• Educating myself about products to share the knowledge with customers and crew • Answering questions and enthusiastically helping customers find items • Offering suggestions for meals and entertaining • Bagging groceries with care • Promptly getting back to customers who have questions that need follow up• Providing each customer with a great Customer Experience • Receiving, unloading, and verifying deliveries• Stocking shelves, regularly rotating products, and recording unsellable and returns • Making store shine with cleaning• Collecting shopping carts • Managing 10 -30 employees at once making sure to give them directions on what to do and where to go • Managing breaks for each employee •Managing the front of the store making sure customers check out in a timely manner• Other duties as assigned COMPETENCIES AND GENERAL SKILLS: • Excellent organizational skills; ability to manage multiple tasks and prioritize appropriately; results oriented • Excellent verbal and written communication skills • Excellent internal and external customer service and consistent follow-up • Analytical and critical thinking skills, with demonstrated consistent sound judgment and decision-making skills • Ability to identify potential problems and provide proactive solutions • Ability to analyze issues and extrapolate appropriate solutions • Models a high level of accountability and personal integrity; able to communicate across the organization openly and with respect BUSINESS PARTNERING AND REPORTING: • Form solid relationships and open communication with other Employees, Assistant Manager, and Head Manager• Experienced on how retail operates and functions • Focused mainly on helping employees and customers