Luis Monroy Email & Phone Number

United States

United States

Atlanta Buckhead

Pioneered the oversight of significant challenges in monitoring investigations involving accidents, thefts, property loss, and unlawful activities. Implemented security policies in alignment with corporate goals to proactively mitigate risks. Fostered collaborative relationships with local police and emergency response entities. Additionally, took the lead in providing training to ensure compliance with OSHA standards and first responder certifications.

Greater Atlanta Area

Pioneered the oversight of significant challenges in monitoring investigations involving accidents, thefts, property loss, and unlawful activities. Implemented security policies in alignment with corporate goals to proactively mitigate risks. Fostered collaborative relationships with local police and emergency response entities. Additionally, took the lead in providing training to ensure compliance with OSHA standards and first responder certifications.

Chesley Brown International

Streamlined and oversaw recruitment process, including hiring and on-boarding procedures for a portfolio of 104+ properties. Delivered effective training sessions to Property Security Directors.Key Contributions:• Achieved a 50% reduction in workplace injuries in each of the last two years through effective staff training.• Played a key and integral role as Corporate Trainer for safety and security across all Chesley Brown Properties.• Produced and implemented company protocols for online recruiting applications, interview processes, and training initiatives.

Southern Region

- Managed all Atlanta properties and provided oversite. - Developed and maintained security policies to mitigate risk. - Improved safety and security programs through security risk analysis reports. - Mentored and trained Property Security Directors. - Assisted in opening new properties throughout the U.S.

Midtown Atlanta

- Implemented and enforced compliance with corporate security policies and procedures. - Developed a city-wide security awareness program using City Crime Statistics. - Ensured proper safety and security training in accordance with Federal and State mandates.

Greater Atlanta Area

Safety Committee Chairman, successfully lowering claims by over 50% in 2006. Implemented safety initiatives saving the Hotel over $100,000 in WC Claims placing the hotel within the top 5 within the company in frequency and severity by second quarter of 2007. Responsible for security in hotel, office, and residential components of the building, to include evacuation drills and safety training for hotel, residential and office staff. Responsible for supervision and training of over 15 staff members, including 3 supervisors. Liability claims handling, maintaining OSHA 300 Form. Investigation of all liability claims and property losses involving guest, patrons and resident homeowners. Provided and arranged VIP and Executive security for high profile clientele and government officials while on hotel property. Conducted Fire Life Safety audits with corporate and insurance representatives. Conduct regular tests to ensure that staff is providing exceptional service and ensure each employee is tested once a week Complete probationary and annual performance reviews for supervisors and line staff

Greater Atlanta Area

Creation and full implementation of hotel security program for the first W Hotel in Atlanta this included CCTV, key control, access controls, shipping, and receiving for a new property. Developed and Implemented the crisis management manual for all department heads and hotel staff. Safety Committee Chairman. Investigated and managed all guest claims and liability issues for the property. Actively partnered with Dekalb Police and Fire authorities in Dekalb County. Conducted Fire Life Safety audits with corporate and insurance representatives. Conducted internal monthly Fire Life Safety audits and insured compliance with responsible departments

Downtown Atlanta

Responsible for everyday activities of the Security Department. Managed and trained a department of 25 officers. Assisted in organizing and training personnel for the 1996 Olympics. Tips Trainer for all food and beverage staff as well as security staff. Investigated and managed all claims from guests reporting losses and injuries Assisted in the full restructuring of the security department, which included the complete redesigning of the CCTV system and access control system. Worked closely with the Risk Manager involving investigation and follow-up to relevant issues regarding open claims. Worked closely with Police and Fire authorities Involved with the Atlanta Security Directors Association

Degree Criminal Justice, 3.89

Criminal Justice