Luis Palacio Email & Phone Number

Assist with conducting audits in the branch and making sure the store is in complianceSupervise the branch as a whole, coaching and assisting employees in need of help or guidanceRecruit new employees that are motivated and willing to sell the bank’s productsConduct daily huddles to promote the product of the dayConduct business to business relationships to increase deposits in the bank

Personal account customer service representative assisting with new account openingKnowledgeable with personal, business, loan, and insurance products for direct marketing and cross-sell towards potential customersRetailtainment officer engaging customers using direct marketing brochures to increase product and service awarenessAssisting customers with account irregularities, investigations, and provide resolutionsConstant communication with various internal departments for accurate account information, documentation, and operating procedures

Personal account customer service representative assisting with new account opening· Knowledgeable with personal, business, loan, and insurance products for direct marketing and cross-sell towards potential customers· Retailtainment officer engaging customers using direct marketing brochures to increase product and service awareness· Assisting customers with account irregularities, investigations, and provide resolutions· Constant communication with various internal departments for accurate account information, documentation, and operating procedures

Representative responsible for procurement of marketing materials from various communication companies consisting of Paramount, 20th Century FOX, Sony, ESPN Home Video, and Columbia Pictures, for direct disbursement to listening audienceAttended and assisted at various sports marketing events for direct advertising of ESPN brandAssisted with setup and operation of remote radio broadcastsEngaged customers with ESPN logo merchandise at various sporting events by New York Jets, Knicks, Rangers, Syracuse College Football, and New York Mets.

Phone marketing representative responsible for contacting clients and for disbursement of monthly marketing surveysContacted customers with account related questions and problem resolutionForwarded client questions to appropriate team leaders for further investigation and resolutionCreating display presentations for disbursement of weekly and monthly goals and to analyze progress reports of marketing representatives

Assisted customers with product location and product questionsProcessed return items and sales merchandiseEnhanced company marketing directive by informing customers of monthly product promotions

Marketing/Human Resources, Business

Obtained A Bachelor Of Arts Degree, Marketing