Sr. Technical Account Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Luis Ramirez Email & Phone Number
Sr Technical Account Manager - Genesys
at
Genesys
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✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Sr Technical Account Manager - Genesys
Location
Chile, Chile, Chile
Company size
Who is Luis Ramirez? Overview
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Quick answer
Luis Ramirez is listed as Sr Technical Account Manager - Genesys at Genesys, a company with 6207 employees, based in Chile, Chile, Chile. AeroLeads shows a matched LinkedIn profile for Luis Ramirez.
Luis Ramirez previously worked as Sr. Technical Account Manager at Genesys and PS Senior Consultant at Genesys. Luis Ramirez holds Ingeniería Civil Electrónica, Telecommunications Engineering from Universidad Católica De Valparaíso.
Company email context
Email format at Genesys
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Genesys
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Profile bio
About Luis Ramirez
Con más de 20 años de experiencia en la industria de Call Centers, me he especializado en la implementación, soporte y consultoría de soluciones tecnológicas para optimizar la atención al cliente. Actualmente, como Technical Account Manager (TAM), gestiono relaciones clave y ofrezco asesoría estratégica a empresas en Chile y Latinoamérica, asegurando la maximización del rendimiento de las plataformas Genesys.
Listed skills include Genesys, Cti, Ivr, Sip, and 18 others.
Current workplace
Luis Ramirez's current company
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Genesys
6 roles · 25 years
Luis Ramirez work experience
A career timeline built from the work history available for this profile.
Ps Senior Consultant
Current
Jul 2014 - Present
Consultor De Negocios Corporativos
Jun 2013 - Jul 2014
Jefe De Proyectos
Evaluación y Diseño de Soluciones Plataforma Genesys para Contact Centers.Jefatura de Proyectos (Seguimiento, Administración de Recursos, Interacción con el Cliente). Instalación y Configuración Plataformas Inbound, Outbound Multimedia Genesys 8.Desarrollo Aplicaciones IVR GVP.Creación de Reportes Personalizados CCAnalyzer utilizando.
Apr 2009 - Jun 2013
Jefe De Proyectos
Jefatura de Proyectos (Participación en las diferentes etapas de vida del proyecto).Participación en Proceso de Certificación CMMI Nivel 2.
2001 - 2009
~8 yrs
Ingeniero De Proyectos
Creación Reportes CCAnalyzer - Brio.Creación Estrategias Enrutamiento Complejas.Instalación, Configuración, Upgrade Plataformas Genesys Inbound, Outbound, Multimedia, WorkForce Management.
Jul 2001 - Jan 2006
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 6207 employees →
SG
Sanjay Gopi
Colleague at GenesysChennai, Tamil Nadu, India, India
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HK
Hemanth Kumar
Colleague at GenesysTirupati Urban, Andhra Pradesh, India, India
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FP
Fenila P
Colleague at GenesysChennai, Tamil Nadu, India, India
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RD
Rodelyn Dela Vega
Colleague at GenesysMetro Manila, National Capital Region, Philippines, Philippines
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KD
Kate D.
Colleague at GenesysGreater Indianapolis, United States
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JS
Jacou Sarrazin
Colleague at GenesysGreater Montreal Metropolitan Area, Canada
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SG
S G
Colleague at GenesysSanta Cruz De Tenerife, Canary Islands, Spain, Spain
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AB
Arron Baker
Colleague at GenesysPittsburgh, Pennsylvania, United States, United States
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GS
Gopinaath Santhanam
Colleague at GenesysChennai, Tamil Nadu, India, India
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TA
Travis Amburgy - Csm, Pmi-Acp, Cspo
Colleague at GenesysIndianapolis, Indiana, United States, United States
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Sanjay Gopi
Colleague at GenesysChennai, Tamil Nadu, India, India
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HK
Hemanth Kumar
Colleague at GenesysTirupati Urban, Andhra Pradesh, India, India
View →
FP
Fenila P
Colleague at GenesysChennai, Tamil Nadu, India, India
View →
RD
Rodelyn Dela Vega
Colleague at GenesysMetro Manila, National Capital Region, Philippines, Philippines
View →
KD
Kate D.
Colleague at GenesysGreater Indianapolis, United States
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JS
Jacou Sarrazin
Colleague at GenesysGreater Montreal Metropolitan Area, Canada
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SG
S G
Colleague at GenesysSanta Cruz De Tenerife, Canary Islands, Spain, Spain
View →
AB
Arron Baker
Colleague at GenesysPittsburgh, Pennsylvania, United States, United States
View →
GS
Gopinaath Santhanam
Colleague at GenesysChennai, Tamil Nadu, India, India
View →
TA
Travis Amburgy - Csm, Pmi-Acp, Cspo
Colleague at GenesysIndianapolis, Indiana, United States, United States
View →
1 education record
Luis Ramirez education
FAQ
Frequently asked questions about Luis Ramirez
Quick answers generated from the profile data available on this page.
What company does Luis Ramirez work for?
Luis Ramirez works for Genesys.
What is Luis Ramirez's role at Genesys?
Luis Ramirez is listed as Sr Technical Account Manager - Genesys at Genesys.
Where is Luis Ramirez based?
Luis Ramirez is based in Chile, Chile, Chile while working with Genesys.
What companies has Luis Ramirez worked for?
Luis Ramirez has worked for Genesys, Crossnet, Ebd Alcatel-Lucent Chile, and Telectronic.
Who are Luis Ramirez's colleagues at Genesys?
Luis Ramirez's colleagues at Genesys include Sanjay Gopi, Hemanth Kumar, Fenila P, Rodelyn Dela Vega, and Kate D..
How can I contact Luis Ramirez?
You can use AeroLeads to view verified contact signals for Luis Ramirez at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Luis Ramirez attend?
Luis Ramirez holds Ingeniería Civil Electrónica, Telecommunications Engineering from Universidad Católica De Valparaíso.
What skills is Luis Ramirez known for?
Luis Ramirez is listed with skills including Genesys, Cti, Ivr, Sip, Voip, Cmmi Level 2, Gvp, and Ics Alcatel.
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