Luis Ramirez
AeroLeads people directory · profile

Luis Ramirez Email & Phone Number

Level 3 - Customer Solutions Consultant at SiteMinder at SiteMinder
Location: Dallas-Fort Worth Metroplex, United States, United States 3 work roles 2 schools
1 work email found @charter.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email l****@charter.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Level 3 - Customer Solutions Consultant at SiteMinder
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size

Who is Luis Ramirez? Overview

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Quick answer

Luis Ramirez is listed as Level 3 - Customer Solutions Consultant at SiteMinder at SiteMinder, a company with 672 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at charter.com and a matched LinkedIn profile for Luis Ramirez.

Luis Ramirez previously worked as Customer Solutions Consultant - Level 3 at Siteminder and Tier 3 Technical Support and Customer Service at Charter Communications. Luis Ramirez holds Bachelor’S Degree, Information Technology And Systems from The University Of Texas At Dallas.

Company email context

Email format at SiteMinder

This section adds company-level context without repeating Luis Ramirez's masked contact details.

{first}.{last}@charter.com
86% confidence

AeroLeads found 1 current-domain work email signal for Luis Ramirez. Compare company email patterns before reaching out.

Profile bio

About Luis Ramirez

Luis Ramirez is a Level 3 - Customer Solutions Consultant at SiteMinder at SiteMinder. He is proficient in English.

Current workplace

Luis Ramirez's current company

Company context helps verify the profile and gives searchers a useful next step.

SiteMinder
Siteminder
Level 3 - Customer Solutions Consultant at SiteMinder
australia
Website
Employees
672
AeroLeads page
3 roles

Luis Ramirez work experience

A career timeline built from the work history available for this profile.

Customer Solutions Consultant - Level 3

Current

Dallas, Texas, United States

* Achieved Customer Solutions Level 3 due to regularly meeting or exceeding company metrics and acquiring Knowledge and experience in the SiteMinder Products and related third party products* Handled many difficult calls with demanding customers that resulted in satisfactory case resolution and excellent customer survey feedback* Trained and coached new.

Jul 2019 - Present

Tier 3 Technical Support And Customer Service

Dallas/Fort Worth Area

  • Assist Spectrum (Charter) customers in resolving various issues with specialized and personalized tech support, create work orders for service calls, and assist with billing questions.
  • Work across multiple departments using various proprietary tools to solve particularly difficult issues. Submit tickets to engineers when issue needs further review and set follow ups when necessary.
  • Achieved employee of the month within two months of Tier 3 position for having the highest metrics over 30+ coworkers. Receive bonuses every month due to high customer satisfaction scores for “first call resolution”.
Mar 2014 - Jul 2019

Technical Support - Master

Dallas/Fort Worth Area

  • Assist Verizon FIOS customers in resolving various issues involving Internet connections, networks and security software. Member of one of the top rated support groups. Received Master designation for experience and.
  • Utilize GoToAssist remote support tool to take control of a user’s computer to: troubleshoot their wireless connection; set up MS Outlook, Windows Live Mail, Mac Mail; and install Verizon Internet Security Suite.
  • Walk customers through the procedure to connect a cable box and router, configure the PC’s network interface card, and configure wireless & USB wireless adapters.
  • Educate customers on how to connect to and manage wireless networks on desktops, laptops, tablets, smart phones, smart TV’s, etc.
  • Guide customers through the necessary steps to optimize the performance of Internet browsers including Internet Explorer, Google Chrome, Firefox, and Safari.
Jan 2012 - Feb 2014
Team & coworkers

Colleagues at SiteMinder

Other employees you can reach at siteminder.com. View company contacts for 672 employees →

2 education records

Luis Ramirez education

Associate’S Degree, Associate Of Science

Brookhaven Community College
FAQ

Frequently asked questions about Luis Ramirez

Quick answers generated from the profile data available on this page.

What company does Luis Ramirez work for?

Luis Ramirez works for SiteMinder.

What is Luis Ramirez's role at SiteMinder?

Luis Ramirez is listed as Level 3 - Customer Solutions Consultant at SiteMinder at SiteMinder.

What is Luis Ramirez's email address?

AeroLeads has found 1 work email signal at @charter.com for Luis Ramirez at SiteMinder.

Where is Luis Ramirez based?

Luis Ramirez is based in Dallas-Fort Worth Metroplex, United States, United States while working with SiteMinder.

What companies has Luis Ramirez worked for?

Luis Ramirez has worked for Siteminder, Charter Communications, and Telvista Inc..

Who are Luis Ramirez's colleagues at SiteMinder?

Luis Ramirez's colleagues at SiteMinder include Apiradee Ketthiangkit, Juliana R. Andrade, Seth Torres, Cyril Aloysius Carlos, and Soumi De, Phd.

How can I contact Luis Ramirez?

You can use AeroLeads to view verified contact signals for Luis Ramirez at SiteMinder, including work email, phone, and LinkedIn data when available.

What schools did Luis Ramirez attend?

Luis Ramirez holds Bachelor’S Degree, Information Technology And Systems from The University Of Texas At Dallas.

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