• Service current ASICS athletes and cultivate relationship to build long-term partnership• Maintain an accurate calendar of sports marketing assets, including details on contract terms and timing• Negotiate contracts and work with all parties involved including legal teams and Agents• Prospect and scout new promising athletes and leads• Stay up to date with industry standards and trends• Forecast and manage product inventory for athletes and national teams• Manage yearly allowances and budgets. • Work with broader marketing team and external partners to collaborate on integrated campaigns that leverage athletes• Plan and coordinate events such as Tennis/wrestling events, photoshoot and video shoot to promote ASICS brand and athletes• Working with Global Partners in Europe, Asia and South America on Athlete needs, Campaigns & Meetings• Travel to sporting events to represent the brand and support Athletes

December 2017- 2018• Was Head of the sublimation process to ensure clients get the proper mockups from the design team for the athletic campaigns.• Contacted Teams, Reps and Accounts (vendors) ensuring their sublimation orders are received on time.• Ensured uniforms meet High school, College, Tournament standards for matches• Maintained and created orders to manage delivery dates to ensure teams are aware of the status of their orders.

Generated, revised, and track orders for a personalized experience for Specialty Accounts company to ensure customer requests and questions are handled appropriately and in a timely manner• Credit back accounts with the High Radius and Lotus Notes system to ensure accounts have correct balance• Track orders with the WM freight System to ensure orders arrive on time.

• Developed and maintained positive customer relations and coordinated with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner• Educated customers on benefits of different products by displaying excellent product knowledge and researching current lifestyle trends.• Monitored claims from start to finish to ensure product arrives to proper recipient• Processed returns and defective items for our Ebay, Rakuten and Jet accounts.

• Assisted with any warranty/ Customer issues• Created new processes and systems to increase customer service satisfaction• Managed quality communication, customer support, and product representation for each client• Resolved product issues and shared benefits of new technology opportunities

Generated monthly and annual sales reports to monitor sales goals and show areas of growth.• Created and directed sales team training and development programs• Shared product knowledge with customers while catering to their specific needs• Provided excellent customer service through a professional and positive attitude with customer

• Assigned to be Run Club coordinator by supervisor in order to increase employee morale• Researched and resolved complaints while adhering to customer policies• Trained New Hires to provide excellent customer service• Monitored inventory by tracking purchase orders, and maintaining stock quantities