International Relations professional with a strong foundation in conflict analysis, project management, and human rights. I am eager to apply and expand my skills in managing projects within NGOs, international organizations, government, or private actors. My focus is on understanding the limitations that affect project implementation, including financial control, monitoring, and stakeholder negotiation. Through my internship experience and academic projects, I have gained hands-on understanding of these challenges and seek a dynamic role where I can continue to grow and make a tangible impact.
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Project AnalystInstiglioBogotá, Bogota, Co -
StudentPontificia Universidad Javeriana Jun 2019 - PresentBogotá, Capital District, Colombia -
Ad Honorem InternJurisdicción Especial Para La Paz (Jep) Feb 2024 - Jul 2024Bogota, D.C., Capital District, ColombiaAd-Honorem Intern in the Chambers of Magistrate Gustavo Adolfo Salazar, Section for the Absence of Acknowledgment of Truth and Responsibility for Acts and Conducts, of the Special Court for Peace -
Customer Service AgentTeleperformance Jun 2023 - Jul 2023Bogotá, Capital District, ColombiaUna hermosa experiencia trabajando para TP en su nueva campaña de Disney+ y Hulu 💜. Que equipo de trabajo tan valioso y lleno de personas soñadoras, amables y trabajadoras. Queda en mi corazón este breve paso por Teleperformance, pero totalmente satisfecha por las personas que conocí, el esfuerzo puesto como primera Wave OnSite y todos los conocimientos adquiridos 🥳 -
Bilingual Customer Service Agent24-7 Intouch Jun 2022 - Aug 2022Bogotá, Capital District, ColombiaProvide quality customer service, maintaining a friendly, patient, and professional attitude.Accurately and completely record the relevant information of each call in the tracking system.Solve technical problems and provide support to customers in resolving technical difficulties.Bilingual assistance and support in Spanish and English. -
Customer Service AgentSitel Digital Services (Formerly Sykes) Jun 2021 - Jul 2021Bogotá, Capital District, ColombiaManage user complaints empathetically and serenely.Respond to customers both by phone and by email in English.
Luisa Diaz Education Details
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9Th Semester -
Business/Commerce, General -
Colegio Margarita BoscoHigh School Diploma
Frequently Asked Questions about Luisa Diaz
What company does Luisa Diaz work for?
Luisa Diaz works for Instiglio
What is Luisa Diaz's role at the current company?
Luisa Diaz's current role is Project Analyst.
What schools did Luisa Diaz attend?
Luisa Diaz attended Pontificia Universidad Javeriana, Servicio Nacional De Aprendizaje (Sena), Colegio Margarita Bosco.
Who are Luisa Diaz's colleagues?
Luisa Diaz's colleagues are Khardiata Tall, Sofia Gordillo Grau, Doreen Malasi, Hanna Chaskel, Kelvin Mulandi, Marcel Camilo Chingaté Hernández, Ben Stephens.
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