Luisa Drummond Email & Phone Number

Kirkland, Wa, Us

Utilize applied behavior analysis (ABA) to work towards achieving goals with clients of varying ages.

Seattle, Washington, United States

- Empathetically engaged with customers to ensure satisfaction, enjoyment, and comfort. - Worked on many large-scale events efficiently and warmly. - Cleaned and maintained a safe and up to code cooking and eating environment. - Communicated with team members and managers to ensure an organized and enjoyable work environment. - Responsible for serving over 50 customers on slower days and over 300 on our busiest

Seattle, Washington, United States

- Helped create media to communicate with members, clubs, and UW students- Operated as an Intern for a program known as UW Leaders where I helped found a leadership forum for other college students in realms of academia and personal growth - Forum topics included: Intentionality, DEI workshop, and possibilities at the University of Washington

Lakewood, Washington, United States

- Helped prepare restaurant for opening days and helped execute opening week responsibilities.- Enjoyably interacted with customers to create a friendly and welcoming atmosphere.- Cleaned and maintained a safe and up to code cooking and eating environment.- Cultivated ability to recall customers names and form connections to motivate customers to return.- Responsible for cooking over 25 menu items and preparing juices and smoothies.

Greater Seattle Area

- Created over 50 drinks in average shifts with consistently positive customer satisfaction scores. - Learned every menu preparation and numerous off-label drinks to meet all customer needs.- Responsible for developing and executing training for employees.- Prepared boba and smoothies, cleaned dining areas, opened register, and carried out other opening duties.- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Washington, United States

- Mentored over 20 sixth and seventh grade individuals on communication skills, personal growth, and academic life- Advised groups of freshmen, size ranging from 5-30 in areas including diversity and inclusion, interpersonal relationships, mental health, post-graduate options, and academic planning- Lead a team of mentors as an executive mentor through leading classroom facilitation, providing advice on lessons and conflict resolution, managing my mentors and their mentees, and provided feedback on lesson plans- Helped lead and plan several partial and full day workshops on various aspects of learning ranging from academic to personal - Examples include cyberbullying, transitioning from middle school to high school, and practicing empathy