Luis Andrade
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Luis Andrade Email & Phone Number

Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student at Staples Canada
Location: Victoria, British Columbia, Canada 7 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Staples Canada
Role
Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student
Location
Victoria, British Columbia, Canada
Company size
2752 employees

Who is Luis Andrade? Overview

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Quick answer

Luis Andrade is listed as Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student at Staples Canada, a company with 2752 employees, based in Victoria, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Luis Andrade.

Luis Andrade previously worked as Wireless Retail Sales Associate at Staples Canada and Freelance Graphic Designer at Ace. Luis Andrade holds Business, Management, Marketing, And Related Support Services, Diploma from Camosun College.

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Staples Canada

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Profile bio

About Luis Andrade

Bilingual (Spanish / English) Assistant Manager with more than 9 years experience leading customer service, sales and tech teams (up to 72 FTEs). Expertise in KPIs analytics and reporting, budget management according to profit and loss and quality standards. Training, coaching, schedules management, payroll and attrition.Experienced freelance graphic designer, developing companies branding including logos, website pieces, multimedia & printed merchandising.

Current workplace

Luis Andrade's current company

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Staples Canada
Staples Canada
Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student
richmond hill, ontario, canada
Website
staples.ca
Employees
2752
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Company profile
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7 roles

Luis Andrade work experience

A career timeline built from the work history available for this profile.

Wireless Retail Sales Associate

Current
Staples Canada

Victoria, British Columbia, Canada

  • Wireless Sales Consultant ar StaplesSeptember 2023 | Current
  • Engage with customers to reach wireless sales goals
  • Setting up displays and arranging products consistent with planograms
  • Stock cellphone devices and accessories on shelves
  • Access information in the POS System to enroll customers in wireless agreements, billing etc
Sep 2023 - Present

Freelance Graphic Designer

Ace
  • Create logos for different types of companies (security and safety, food, tech, clubs and more)
  • Develop social media graphic pieces for the clients (Facebook, Instagram, X and more)
  • Performing market research, graphics, fonts and content for the client’s websites.
Feb 2007 - Aug 2023

Assistant Manager

Allstate
  • Assistant Manager for All State InsuranceFebruary 2023 | August 2023
  • Creation, facilitation, development and follow up on coaching tactics skills to staff members
  • Work side by side with HR, training and operations departments to overachieve KPIs
  • Interview candidates for different positions
  • Review training agendas with related departments to increase business revenue meeting tight project deadlines
Feb 2023 - Jul 2023

Sales Supervisor

Amerimark Direct
  • Sales supervisor for Amerimark and Cash Factory LoansFebruary 2022 | October 2022
  • Lead and supervise a sales / customer service team
  • Increase conversion rate and upselling, while taking care of customer satisfaction
  • Monitor, coach and follow up on team's behaviors to improve KPIs
  • Develop and deliver training on coaching sessions and sales tactic to other staff members.
Feb 2022 - Oct 2022

Senior Associate Manager

T-Mobile
  • Sr. Associate Manager for T MobileMay 2018 | July 2021
  • Handle MBRs and WBRs with the vendor, analyzing company statistics and goals achieved with the STAR / SMART method.
  • Budget management according to company’s profit and loss
  • Manage customer service / Tech and sales team. Discover areas of opportunity to improve their knowledge and skills
  • Deliver product trainings, create and follow up on action plans
  • Payroll approvals, vacations / schedules management.
May 2018 - Jul 2021

Team Supervisor

Groupon
  • Team Supervisor for GrouponNovember 2017 | May 2018
  • Supervise a team of multichannel advocates
  • Develop weekly and monthly performance reviews with the client to demonstrate results and planning business movements to increase profit
  • Organize focus groups with account managers in order to improve sales projects
  • Work along recruitment department as an interviewer for different positions.
Nov 2017 - May 2018

Customer Service Supervisor

Macy'S Retail Holdings, Inc.
  • Customer service supervisor for Macys & BloomingdalesFebruary 2015 | October 2017
  • Lead customer service / sales team
  • Constant monitoring consultants to identify areas of opportunity, develop action plans to improve and achieve KPIs.
  • Work side by side with different departments to create paths to avoid attrition and increase the employees engagement with the company.
Feb 2015 - Oct 2017
Team & coworkers

Colleagues at Staples Canada

Other employees you can reach at staples.ca. View company contacts for 2752 employees →

EK Eminenur Kesmen Eminenur Kesmen Colleague at Staples Canada Montreal, Quebec, Canada, Canada View → CB Chris Bloomdale Chris Bloomdale Colleague at Staples Canada Mississauga, Ontario, Canada, Canada View → SL Stacey Logan Stacey Logan Colleague at Staples Canada Medicine Hat, Alberta, Canada, Canada View → JM Jay Mccoshen Jay Mccoshen Colleague at Staples Canada Jasper, Alberta, Canada, Canada View → MM Meghan Maloney (She/Her) Meghan Maloney (She/Her) Colleague at Staples Canada London, Ontario, Canada, Canada View → MR Mohammad Rashidi Mohammad Rashidi Colleague at Staples Canada Montreal, Quebec, Canada, Canada View → SG Sophie Goulet Sophie Goulet Colleague at Staples Canada Sainte-Sophie, Quebec, Canada, Canada View → JC Joel C M Joel C M Colleague at Staples Canada Ernakulam, Kerala, India, India View → LT Leonel Tifi Leonel Tifi Colleague at Staples Canada Greater Montreal Metropolitan Area, Canada View → CS Claire Smith Claire Smith Colleague at Staples Canada Moncton, New Brunswick, Canada, Canada View →
1 education record

Luis Andrade education

FAQ

Frequently asked questions about Luis Andrade

Quick answers generated from the profile data available on this page.

What company does Luis Andrade work for?

Luis Andrade works for Staples Canada.

What is Luis Andrade's role at Staples Canada?

Luis Andrade is listed as Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student at Staples Canada.

Where is Luis Andrade based?

Luis Andrade is based in Victoria, British Columbia, Canada while working with Staples Canada.

What companies has Luis Andrade worked for?

Luis Andrade has worked for Staples Canada, Ace, Allstate, Amerimark Direct, and T-Mobile.

Who are Luis Andrade's colleagues at Staples Canada?

Luis Andrade's colleagues at Staples Canada include Eminenur Kesmen, Chris Bloomdale, Stacey Logan, Jay Mccoshen, and Meghan Maloney (She/Her).

How can I contact Luis Andrade?

You can use AeroLeads to view verified contact signals for Luis Andrade at Staples Canada, including work email, phone, and LinkedIn data when available.

What schools did Luis Andrade attend?

Luis Andrade holds Business, Management, Marketing, And Related Support Services, Diploma from Camosun College.

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