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Luis Andrade is listed as Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student at Staples Canada, a with 2752 employees, based in Victoria, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Luis Andrade.
Luis Andrade previously worked as Wireless Retail Sales Associate at Staples Canada and Freelance Graphic Designer at Ace. Luis Andrade holds Business, Management, Marketing, And Related Support Services, Diploma from Camosun College.
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Bilingual (Spanish / English) Assistant Manager with more than 9 years experience leading customer service, sales and tech teams (up to 72 FTEs). Expertise in KPIs analytics and reporting, budget management according to profit and loss and quality standards. Training, coaching, schedules management, payroll and attrition.Experienced freelance graphic designer, developing companies branding including logos, website pieces, multimedia & printed merchandising.
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Victoria, British Columbia, Canada
Wireless Sales Consultant ar StaplesSeptember 2023 | Current● Engage with customers to reach wireless sales goals● Setting up displays and arranging products consistent with planograms● Stock cellphone devices and accessories on shelves● Access information in the POS System to enroll customers in wireless agreements, billing etc
● Create logos for different types of companies (security and safety, food, tech, clubs and more)● Develop social media graphic pieces for the clients (Facebook, Instagram, X and more)● Performing market research, graphics, fonts and content for the client’s websites.
Assistant Manager for All State InsuranceFebruary 2023 | August 2023● Creation, facilitation, development and follow up on coaching tactics skills to staff members● Work side by side with HR, training and operations departments to overachieve KPIs● Interview candidates for different positions ● Review training agendas with related departments to increase business revenue meeting tight project deadlines
Sales supervisor for Amerimark and Cash Factory LoansFebruary 2022 | October 2022● Lead and supervise a sales / customer service team● Increase conversion rate and upselling, while taking care of customer satisfaction ● Monitor, coach and follow up on team's behaviors to improve KPIs● Develop and deliver training on coaching sessions and sales tactic to other staff members.
Sr. Associate Manager for T MobileMay 2018 | July 2021● Handle MBRs and WBRs with the vendor, analyzing company statistics and goals achieved with the STAR / SMART method.● Budget management according to company’s profit and loss● Manage customer service / Tech and sales team. Discover areas of opportunity to improve their knowledge and skills● Deliver product trainings, create and follow up on action plans● Payroll approvals, vacations / schedules management.
Team Supervisor for GrouponNovember 2017 | May 2018● Supervise a team of multichannel advocates● Develop weekly and monthly performance reviews with the client to demonstrate results and planning business movements to increase profit● Organize focus groups with account managers in order to improve sales projects● Work along recruitment department as an interviewer for different positions.
Customer service supervisor for Macys & BloomingdalesFebruary 2015 | October 2017● Lead customer service / sales team● Constant monitoring consultants to identify areas of opportunity, develop action plans to improve and achieve KPIs. ● Work side by side with different departments to create paths to avoid attrition and increase the employees engagement with the company.
Other employees you can reach at staples.ca. View company contacts for 2752 employees →
Swechha D.
Colleague at Staples CanadaNorth York, Ontario, Canada
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Mohamed El Bardaoui
Colleague at Staples CanadaVaudreuil-Dorion, Quebec, Canada
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Nicholas Ugwu
Colleague at Staples CanadaCanada
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Kaylee Malesku
Colleague at Staples CanadaEdmonton, Alberta, Canada
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Adam Rogers
Colleague at Staples CanadaOttawa, Ontario, Canada
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Deanna Moscoso
Colleague at Staples CanadaGreater Toronto Area, Canada
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Desiree Lyne Orille
Colleague at Staples CanadaCanada
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Akash Patel
Colleague at Staples CanadaGreater Toronto Area, Canada
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Chase Walker
Colleague at Staples CanadaCalgary, Alberta, Canada
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Ali Aouda
Colleague at Staples CanadaOttawa, Ontario, Canada
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Quick answers generated from the profile data available on this page.
Luis Andrade works for Staples Canada.
Luis Andrade is listed as Customer Service & Sales Manager | Freelance Graphic Designer | Business & Marketing Student at Staples Canada.
Luis Andrade is based in Victoria, British Columbia, Canada while working with Staples Canada.
Luis Andrade has worked for Staples Canada, Ace, Allstate, Amerimark Direct, and T-Mobile.
Luis Andrade's colleagues at Staples Canada include Swechha D., Mohamed El Bardaoui, Nicholas Ugwu, Kaylee Malesku, and Adam Rogers.
You can use AeroLeads to view verified contact signals for Luis Andrade at Staples Canada, including work email, phone, and LinkedIn data when available.
Luis Andrade holds Business, Management, Marketing, And Related Support Services, Diploma from Camosun College.
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