- Provide exceptional customer service and support to corporate clients in the telecommunications sector.- Sell mobile phone services, internet plans, and a wide range of Telcel’s products and services.- Handle administrative tasks, including preparing reports, managing customer files, and maintaining logs to ensure efficient operations.- Engage in direct client interactions to offer product solutions, address inquiries, and resolve issues.- Conduct prospecting activities to… Show more - Provide exceptional customer service and support to corporate clients in the telecommunications sector.- Sell mobile phone services, internet plans, and a wide range of Telcel’s products and services.- Handle administrative tasks, including preparing reports, managing customer files, and maintaining logs to ensure efficient operations.- Engage in direct client interactions to offer product solutions, address inquiries, and resolve issues.- Conduct prospecting activities to acquire new clients while focusing on customer retention to meet and exceed sales targets.- Work collaboratively to achieve sales goals, ensuring alignment with company objectives. Show less

- Delivered personalized customer service by identifying client needs and providing tailored solutions.- Conducted needs analysis to recommend appropriate mobile services and products.- Managed the full sales cycle, from offering services and addressing customer requirements to closing sales and providing post-sales support.- Consistently ensured high levels of customer satisfaction through attentive service and effective communication.

- Coordinated daily office operations, including scheduling, meetings, and travel arrangements.- Managed internal and external communications, ensuring efficient information flow.- Prepared reports, presentations, and maintained company databases and filing systems.- Processed invoices and expense reports, supporting financial accuracy and compliance.