Customer Service Advisor - Corporate Clients
- Provide exceptional customer service and support to corporate clients in the telecommunications sector.- Sell mobile phone services, internet plans, and a wide range of Telcel’s products and services.- Handle administrative tasks, including preparing reports, managing customer files, and maintaining logs to ensure efficient operations.- Engage in direct client interactions to offer product solutions, address inquiries, and resolve issues.- Conduct prospecting activities to… Show more - Provide exceptional customer service and support to corporate clients in the telecommunications sector.- Sell mobile phone services, internet plans, and a wide range of Telcel’s products and services.- Handle administrative tasks, including preparing reports, managing customer files, and maintaining logs to ensure efficient operations.- Engage in direct client interactions to offer product solutions, address inquiries, and resolve issues.- Conduct prospecting activities to acquire new clients while focusing on customer retention to meet and exceed sales targets.- Work collaboratively to achieve sales goals, ensuring alignment with company objectives. Show less