Luis A. Cass Email & Phone Number

Auckland, New Zealand

This role will see me supporting the development, sale and implementation of new supply chain solutions while managing the day to day operations in conjunction with Logistics and Customers Experience teams for an improved service delivery in benefit of Fonterra and our Key Accounts. I will also work as a point of operational escalation for the account.

Auckland, New Zealand

As a member of the Logistics and Customer Experience team, I am responsible of building collaborative relationships with key stakeholders across my designated markets, customers, logistics service providers and NZ manufacturing. Making use of data analysis, understanding our customers and business needs will me help identify, and subsequently coordinate.

Auckland, New Zealand

Responsible for managing the Supply Chain relationship with market teams, acting as the communication and escalation point between the Logistics team and them.

Auckland, New Zealand

I will provide specialist knowledge and be a dedicated service point of contact ultimately responsible for each delivery to a specific market. My responsibility is to work closely with key internal stakeholders across Supply Chain and Fonterra's wider business units to ensure delivery to customers is within DIFOT and work to resolve delivery issues that.

Auckland, New Zealand

The board of trustees is the Crown entity responsible for the governance and the control of the management of the school. The board is the employer of all staff in the school, is responsible for setting the school's strategic direction in consultation with parents, staff and students, and ensuring that its school provides a safe environment and quality.

Auckland, New Zealand

As Immediate Past President my role is to provide advise and support to the incoming Executive Committee during the transition while setting the new goals for the actual, 2017, TM year.The Club aims to achieve its sixth year in a row President's Distinguished Award.

Auckland, New Zealand

As club president I am responsible for fulfilling the mission of my club, which is:"To provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth"- The president presides at meetings of his club and the club executive.

Auckland, New Zealand

The sergeant at arms is responsible for club property management, meetingroom preparation and hospitality. The sergeant at arms chairs the social and reception committee.

Auckland, New Zealand

Responsible for Area H2, consisting of 5 Clubs, and part of the Division H, District 72.As area governor, of all district leaders, it is the role that is the closest to clubs and members and are a direct link between them and the division and district. Some of the responsibilities of one's area are: - Visit every club in the area at least twice a year and.

Auckland, New Zealand

The vice president education is the second ranking club officer and is responsiblefor planning, organizing and directing a club program which meets theeducational needs of the individual members. The vice president education chairs the education committee and also serves asone of this club’s representatives on the area and district councils.

México City - Auckland Remotely Until March 31, 2012

• Increased in 30%, to $33.1 m USD, the wholesale data services revenue (MPLS, EVPLS, National & International High Capacity Circuits) between 2010 and 2011 fiscal years
• Sold to one client over 320 national and local private lines along a 3 year period bringing annual sales by YE 2011 to $9m USD
• Negotiated and implemented a client’s back-up network achieving revenue growth of 230%, driving the yearly income from $0.06m USD to $1.95m USD
• Negotiated an MPLS interconnection at a OC-12 level for circuit migrations, project worth $1.7m USD in new revenue for the company and important savings for the client
• Responsible for new accounts acquisition, Google and AT&T
• Responsible for answering RFP's and defining Master Service Agreements

Mexico

• Defined and managed the annual sales forecast for the SME market valued at $2.4 b USD
• Recommended immediate course of actions if any variation in the forecast was detected
• Developed customer solutions, voice, data and value added services, based on a retention and up-sell strategy for the SME market
• Involved in the development of the IPTV initiative, business and marketing plans, for its implementation on the SME market
• Decreased the customer migration ratio, churn, to 1% based on dedicated Sales and customer service teams via the utilization of contact centres focused on retention and upselling strategies
• Planned the implementation process for the geographic and non geographic number portability regulatory project for the different segments across the SME´s market

Mexico

• Responsible for executing the opening of the Carrier sales channel, building its business plan, creating the sales forecast and liaising with the different areas involved in its operation (finance, legal, engineering.
• Acquisition and relationship management of national and international telecommunications carriers such as: Alestra, Avantel-Axtel, Bestel, Marcatel, MetroRed, MetroNet and US CLEC´s such as Equant and Global Crossing.
• Product Manager for high capacity circuits

CALA Region

• Responsible for the region implementation, 15 manufacturing facilities, of a Telecom Invoice Processing System to have control and create reports on telecom based expenses in order to analyse data and make.
• Evaluated and implemented existing technologies and vendor solutions to reduce the operational expenses
• Supervised contractual and financial matters with telecomm vendors in the region, MCI, Avantel, Telmex, Telcel, Embratel, Telefónica
• Responsible for making and publishing monthly reports on the region's telecomm budget

Mexico City Area, Mexico

• Responsible for managing 8.3 m USD in sales quota
• In charge of sales and post sales strategies to support Johnson Controls, General Electric, Procter & Gamble, Cisco, Bombardier, Baker Hughes and Becton Dickinson's accounts in the Region.
• Project managed the implementation of the first high speed International Frame Relay ports in México for JCI, 01-03/2003
• Conducted an internal audit to revise rates, products, billing and collecting of JCI, resulting in 60% revenue increase in an 8 month period
• In charge of the migration to a enhanced integrated voice solution for JCI, GE, P&G and BD: 02/2001
• Participated in the RFP for migrating Becton Dickinson Mexico's IFR network to a MPLS network

Mexico City

Mexican Hardware Association.My responsibilities included: Conduct Association promotion nation wide. Liaison between Mexico´s City Chamber of Commerce and the Association. Liaison between manufacturers, importers and the Association.Affiliate support and liaison between the Association and the diverse importers and manufacturers of the sector.

Mexico City Area, Mexico

Mexican Hardware Association. Conduct Association promotion nation wide. Liaison between Mexico´s City Chamber of Commerce and the Association. Liaison between manufacturers, importers and the Association.Affiliate support and liaison between the Association and the diverse importers and manufacturers of the sector.