Luis Antonio Cinco Email & Phone Number

Ncr - National Capital Region, Philippines

The prime focus is to support, maintain and improve critical systems/services in a productionenvironment that caters to the online gaming space. I provided technical direction for my areas ofexpertise on initiatives driven by business requirements. I performed incident management incoordination with other operations teams.NOTABLE PROJECTS:o Infrastructure as code▪ Used Ansible for configuration management of Windows servers. Wrote various Ansibleplaybooks from automating the installation and configuration of monitoring agents toan orchestrated failover of complex systems.▪ Wrote and maintained PowerShell scripts to automate, standardize and rapidly deploynew virtual machines on VMWare.o Office 365 Exchange Hybrid implementationDesigned, planned and implemented the architecture for an exchange hybrid implementationwith a centralized mail transport flow.o G-Suite implementation and migrationImplemented G-Suite integrated with Okta in order to provide a secure corporate email platformwith a hybrid mail flow. Involved in migrating 2000 users across the company to the new mailsystem.o Remote Desktop Services implementationDesigned, planned and implemented Microsoft Remote Desktop Services as a solution to providean alternative to access company resources aside from Cisco VPN.o Microsoft Alternatives ProjectEvaluated and implemented open source equivalents to Microsoft services such as for email,DNS, directory services and RADIUS authentication. The project’s primary goal was to reducelicense costs by adopting open source technologies to meet business requirements.

Philippines

Worked as a SharePoint Administrator for a Denmark based client Semco Maritime. I was the primarytechnical resource responsible for managing SharePoint infrastructure. Worked closely with adevelopment team to expand and maintain a custom document and project management solution builton top of SharePoint.

Singapore

Worked as a SharePoint Solutions Consultant specializing on SharePoint farm architecture and infrastructure. The role was heavily focused on the back end of SharePoint dealing with server and network infrastructure as well as configuring SharePoint to support and meet business requirements. General responsibilities included end to end support for Microsoft SharePoint which included gathering business requirements, architecting SharePoint farm topologies and designing solutions on the SharePoint platform

Philippines

• The main responsibility is to ensure 99.9% uptime for all servers within the infrastructure. Constantly seek ways to improve day-to-day operations in managing and administering the servers. Suggest ways to minimize downtime and increase redundancy through proper research, planning, testing and documentation. Coordinate with business executives, software specialists, helpdesk engineers, and network teams in a 24x7 availability environment. Handle critical system outages and hardware/software upgrades• Daily tasks include deploying, administering, and maintaining servers for the company infrastructure. Technologies handled include Microsoft Exchange Server 2007, Black Berry Services Server, Windows Server 2008 Active Directory Services, Microsoft SharePoint 2010, Symantec Endpoint Protection Server, System Center Configuration Manager, System Center Operations Manager 2007, Ironport Email Security Appliance, Ironport Internet Proxy, SQL Server 2005 & 2008, Symantec NetBackup

Philippines

Provide a complete IT support solution for Small and Medium business to Enterprise customers in troubleshooting hardware and software issues on dell desktops and laptops while giving an expert opinion on any IT concerns that may arise.

Bs, Applied Physics Major In Instrumentation

Education record

Education record