Luis Cintron Email & Phone Number

Tampa, Fl, Us

San Antonio, Tx

• Spearheads critical initiatives to protect the valuable assets of the United States Air Force and the Department of Defense by creating a resilient and secure operational environment, effectively mitigating cyber threats and safeguarding the confidentiality, integrity, and availability (CIA) of operations.• Maintains the operational security posture to ensure information systems (IS) security policies, standards, and procedures are established and followed for assigned systems.

• Administered, monitored, and maintained communication tools, platforms, and systems.• Oversaw the proper functioning of email systems, messaging platforms, and collaboration tools.

Agency Wide/Lackland Afb, Tx

• Managed the complete lifecycle of helpdesk tickets, from initiation to resolution and closure, ensuring prompt and efficient user support. • Handled user account management tasks, including account creation, modification, password resets, unlocking, and deletion. • Administered organizational and administrator accounts, efficiently managing their creation, disabling, and deletion. Additionally, managed the setup and removal of distribution lists.• Demonstrated expertise in configuring network printers and effectively adding or removing computers from the domain. • Served as a Trusted Agent for issuing and revoking PKI certificates, managed group account memberships and permissions.

Moca, Puerto Rico

• Supervised and effectively led a team of security personnel, offering clear guidance and direction to maintain a high level of performance.• Oversaw day-to-day security operations, including access control, patrols, and incident response.• Managed the scheduling and coordination of security shifts, ensuring seamless coverage 24/7.• Delivered training and conducted performance evaluations to enhance team skills.

Master'S In Cybersecurity And Information Assurance

Bachelor’S Degree, Business Administration, Marketing Minor