Luis Rodrigues 🥽 ♾️ 🌐 Email & Phone Number

Portugal

Portugal

Lisboa, Lisboa, Portugal

Teleperformance is a global digital business services company. ​With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. TP deliveries the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

Lisboa, Portugal

Real estate investment platform and strategic consultants, based in Lisbon since 1996, currently managing several strategic RE investments in the city, for reputed international funds and institutions. Our multidisciplinary team of 35 allows us to cover all the RE investment value chain, from concept development to project management and sales, all supported by business modeling tools. 20+ on-going projects under management valued over €900M.Covid-19 collective dismissal

Lisboa E Região, Portugal

- Consultant responsible for the Tourism and Hotel Industry - Technical and Analytical Consultancy;- Conducting Market Studies; Economic and Financial Feasibility Analysis of projects;- Contact and commercial follow-up of clients - Pre-sales skills, Analysis of the needs and adequacy of the services offer;- Clarification on financing vehicles (PDR2020, LAQ, LAVTI, P2020, Si2E) and reporting, evaluation and proposal of optimization solutions in revenue management.

Lisboa E Região, Portugal

Located on Avenida da Liberdade, this elegant 5-star Lisbon hotel. Renowned for its business meeting facilities for top executives belongs to the Minor International group and continues the tradition of being a well-known meeting point in the city. In the earth of Lisbon, the hotel is composed by 306 Rooms, 18 conference rooms, 2 restaurants, 3 bars, outdoor swimming pool, laundry service, fitness club and health & SPA. - Responsible for customer service;- Management and following the group reservations;- Rooms quality inspection;- VIP guest assistance;- Guest manager tasks (VIP amenities and rooms allocation);- Management of customer complaints;- Contact with agencies and tour operators;- Organization and management of commercial visits;As Internal Auditor I had the opportunity to coordinate shifts and integrate the operational direction of auditors with the following tasks:- Filling out analytical operation and cost control reports;- Completing and analyzing daily operation chart;- Control of individual and group reservations;- Filling out report and management of group accounts;- Management of credits and debits from agencies and tour operators;- Control of cash flows.

Lisboa E Região, Portugal

With the motto EXPERIENCE MORE the Tivoli Jardim 4 star hotel (actual Avani Avenida Liberdade Hotel - Minor International Group) has been working in 1968 and is composed by 119 rooms, conference rooms, restaurants, bars, outdoor swimming pool, laundry services, fitness club and health & Spa.- Responsible for customer service;- Management of customer complaints;- Contact with agencies and tour operators;- Organization and management of commercial visits;As Internal Auditor I had the opportunity to coordinate shifts and integrate the operational direction of auditors

Lisboa E Região, Portugal

Located in downtown of Lisbon, with a 24-hour reception service, the My Story Rossio Hotel comprises 48 rooms, restaurant, bar, room service and laundry service. - I was part of the team responsible for opening the Hotel.- Responsible for customer service;- Booking management- Contact with agencies and tour operators;- Organization and management of guided tours, tours and leisure activities;

Óbidos

As Client manager I was responsible for fundraising, management of leases/stays, claims management, funds management and supervision of properties (villas, apartments and townhouses) in resort with all of the logistics. Inherent in these tasks, I was responsible for strategic process and positioning of the company. In relation to customers, ran market studies and productivity - time analyzes.

Turcifal, Torres Vedras

At this stage I had the opportunity to work in various departments, increasing, my experience and my know-how. In the department of animation, planned activities, monitorizei groups and kept contact with customers. The department of housing, has played roles in the Back Office and Front Office, responsible for telephone service, reservations, invoicing carried, express check in and check out. Still, I ran tasks in the service of concierges.

Postgraduate Degree, In Marketing Management With Specialization In Digital Marketing, 15

Certified Metaverse Expert

Certified, Transform Your Business With Microsoft Ai

Licentiate Degree, Tourism And Hotel Management, 15

Project Management Course

Activities and Societies: The activities developed had been created based on real projects and according to the department.

28 Hours Practical Course, E-Business||E-Commerce, 15

French Course A1

12º, Professional Course Of Turismo, 15