Luis Montano Email & Phone Number

Miami, FL, US

Miami, Florida, United States

Responsible for leading a team of over 200 Service, Support and Ticket Sales Representatives throughout Latin America, Florida & the Caribbean. In addition to meeting and exceeding revenue goals and making American Airlines the easiest company to do business with, my main priority is to care of my team members on their life's journey and to ensure they.

Miami/Fort Lauderdale Area

- Responsible for managing a team of six service managers in Florida, Haiti and Jamaica whose primary responsibility is to support the selling efforts of the region's corporate and channel sales managers- The deparment's goal is to provide the best customer service in the industry to our travel partners while also focusing on maintaining and increasing our.

Miami/Fort Lauderdale Area

-Responsible for managing and growing a territory of corporate accounts in northern Florida generating over $50M in annual revenue. - Focus on leveraging our network strength and enhanced product offerings to establish corporate contracts that continue to strengthen our partnerships and increasing our company’s quality of revenue and revenue share.

Miami/Fort Lauderdale Area

- Responsible for managing and growing a territory of travel agency account ins Miami and Fort Lauderdale generating over $50M in annual revenue. - Focused on leveraging our network strength and enhanced product offerings in an effort to continue strengthening our partnerships and increasing market share and quality of revenue.

Miami/Fort Lauderdale Area

-Responsible for promoting the American Airlines Business Suite of products to include Business Extra and Airpass in an effort to generate and meet and exceed established revenue goals.

Miami/Fort Lauderdale Area

- Responsible for the Southeast Region’s largest territory producing over $20M in annual revenue. - Key responsibilities include managing top Global Accounts including DHL Worldwide Express, DHL Global Forwarding, DB Schenker as well as key local customers such as Atrade Forwarding and Expedited World Cargo. - Negotiated pricing and space with key decision.

Miami/Fort Lauderdale Area

- Managed, supervised and lead 9 inside sales support representatives providing the highest level of customer service for our freight forwarding and direct shipping customers.- Developed and implemented outbound sales call programs ensuring business retention and growth.

Miami/Fort Lauderdale Area

- Assigned to various airport duties including passenger check-in, flight accommodations and general travel inquires.

Bachelor Of Applied Science (B.A.Sc.), Economics

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies

Communications