Act as first point of contact with customers, interviewing clients to gather necessary information.Provide administrative assistance to the organization, support with data entry.Client intake, create, organize and close client files.Utilize Bring Forward System to monitor files and schedule appointments.Prepare letters and reports of client’s progress at monthly intervals.Work independently while supporting the System Navigation Team to meet service goals.

Performed research, including using legal databases, to collect and review information, and make recommendations.Provided Immigration and Employment advise, drafting different types of legal documents.Set up consultation and prepared for a practicing hearing.Performed an initial review of documentation provided for the legal status of institutions.Assisted with different projects, including the "Harassment Prevention Guideline".

Created and maintained up-to-date client portfolios and filesAssisted with day-to-day operation and procedures of the legal proxyPerformed legal research focusing on administrative, labor, and tax lawPrepared and filed legal documents with courtsDrafted and reviewed documents, trial briefs, contracts

Processed inquiries from clients and lawyers.In charge of complaints book, replying to claims of the users and lawyers.In charge of administrative procedures in different public institutions.Provided clerical assistance and gave legal advice to Human Resources and to Management.Gave support with the hiring process of new employees.Drafted records, prepared drafts of administrative resolutions, wrote legal documents regarding to the Entity.