Luis Florez, Mscit, Pmp®, Pmi-Rmp®, Smc™, Itil®S Strategy Email & Phone Number

Neom

Panamá, Panama

• Responsible at regional level for Datacenters and IT Infrastructure that supports Port operations in 12 Terminals, located in LAM & NAM ( Argentina, Brazil, Colombia, Costa Rica, Guatemala, Mexico, Peru & USA).
• Responsible for all IT virtualization environment (TOS system, GOS System & Application Systems) including hardware, software support, networking, maintenances and monthly patching for vulnerabilities.
• Ensure high availability of mission critical business systems (Datacenter, TOS, GOS, Database, ACS, WAN Links, etc.)
• Responsible for IT Infrastructure operations, IT service management and IT business operations.
• Responsible for monthly TOS, GOS, Reefers and Port Application maintenances, as well as, design, installation, operation, and maintenance coordination of IT/OT devices.
• Accountable for IT Infrastructure Projects, like Smart Cabinets, UPS renewal, Switches and Access Point renewal, Storage renewal, Perimeter Security change, Network improvements, Implementationof new fiber cabling.

Callao, Callao, Perú

• Responsible at regional level for Datacenters and IT Infrastructure that supports Port operations in 8 Terminals, located in LAM ( Argentina, Brazil, Colombia, Costa Rica, Guatemala, Mexico & Peru).
• Responsible for all IT virtualization environment (TOS system, GOS System & Application Systems) including hardware, software support, networking, maintenances and monthly patching for vulnerabilities.
• Primary support for IT/OT operations Infrastructure in the Terminals, for updates, changes and incidents.
• Ensure high availability of mission critical business systems (Datacenter, TOS, GOS, Database, ACS, WAN Links, etc.)
• Responsible for IT Infrastructure operations, IT service management and IT business operations.
• Local Support for Terminals projects in the Region, like Asset Digitization, Digital Twins, Yard WiFi, LTE, Thermal cameras, RFID, General Cargo installation, NAVIS N4 upgrades, etc.

Callao, Callao, Peru

• Responsible for the IT Infrastructure services that support business systems, such as Navis N4, General Cargo, Financial system, network systems, communications systems, energy systems, Wifi network, Lan and Wan.
• Accountable of IT Infrastructure Services, like Network, Servers, Storages, Backup & Restore, Antivirus, DNS, DHCP, GPOs, Cisco ISE, WSUS, SCCM, Auditing system, Perimeter Security, Print Manager,File Server.
• Responsible for IT Infrastructure operations, IT service management and IT business operations.
• Primary support for IT/OT operations Infrastructure in the Terminals, for updates, changes and incidents.
• Supervision of the configuration for IT/OT devices, like PCs, Laptops, Radios push talk, Wi-Fi Mesh, Hand Helds, Vehicle Mounted Tablets (VMT), Radios Tetra, etc. in the Terminal.
• Accountable of Vendor management, planning & control IT Infrastructure budget (CAPEX and OPEX), with more than 20 providers at local level.

Lima, Peru

• Responsible for network services for Diamond clients and evaluator of Telecommunications and IT Security Projects.
• High/low level design support for network optimization solutions.
• Support for Wireless solution for network projects.
• Collaboration with cross-functional teams to establish project milestones and achieve deliverables while managing project budget, resources, and change requests.
• Manage several internal development projects and stakeholders. Making sure to stay within timeline and proposed solution.
• Deliver quantifiable results for the team and its customers for Projects ongoing.

Lima, Peru

• Responsible for the different IT services provided to the Orange´s companies, responsible at country level for IT services and local management of the Data Center, Telecommunications, Networking and IT Security.
• Overall, responsibility for quality of service and customer satisfaction for all implemented in-sourced and outsourced IT services and solutions for the company’s top global customers in Peru and partners.
• Direct management of a global team of highly specialized engineers responsible for the global deployment and network administration, voice, IT security services and IT Infrastructure for end customers.
• Support for IT Infrastructure projects, in terms of definition of scope, time and cost, of end customers with the support of other areas of the group.
• Manage daily operations, including ongoing projects, new installation and changes as well as planned works.
• Main point of escalation on all urgent issues and facilitate crisis calls and problem-solving activities.

Lima, Peru

• Responsible for the operation of network and security services for ENDESA group companies (Edelnor, Edegel, EEPSA and CAM), for nearly 2,000 users in more than 10 locations.
• Work Team Coordinator for support Incident Management.
• Administration of the intermediate systems and services of the LAN/WAN network in coordination with the different suppliers.
• Planning and deployment of the redundant security service for the perimeter network.
• Implementation and expansion of the company network, servers and storages.
• Sensitive data protection, security LAN manager and continuous update on network security policies e privacy.

Lima, Peru

• Network administrator for more than 2000 users for ENDESA group. Attention to network requirements and troubleshooting for network services, like, mail, antispam, antivirus, security, networking, among others.
• Manage LAN/WAN network services, such as Active Directory, Exchange, DHCP, DNS, Checkpoint Firewall, proxy server, Packetshaper, among others.
• Supervise and keep the Endesa group network 100% operational.
• Diagnose problems and execute Level 3 corrective actions on the different security and networking systems.
• Increase in the availability of IT Security services and the LAN network by +40%
• Increase in breakdown response KPIs by +20%.