Luis M.Tejada, Bba, Msmr Email & Phone Number

• Reliable and Punctual Business Administration Professional with over (10) years of extensive experience and verifiable achievements in the full scope of business operations including front line customer service, sales and management. • Valuable achievements in marketing, departmental administration and of resources, project management, customer service, communication and advertising, planning strategic, B2B, B2C, development of new business, increase in sales and profits, marketing and promotions. • Manager of innovation, especially skilled in the construction of long-term successful relationships with clients, as well as the development of accounts and channels, sales, franchise, corporate relations, research of markets, merchandising, development of promotions and new products, and customer service. • Characterized by demonstrating interpersonal excellence, effective management strategies and valuable leadership skills, necessary to create fruitful relationships among peers, staff and business associates. • Skilled in “closing the deal” during high-stakes negotiations with individuals and business customers. • Known for establishing and cultivating relationships with key clients and business partners. Strong personal and operational management experience leading to a strong sense of independence and accountability.

Listed skills include Marketing, Sap Erp, Salesforce.Com, Lotus Notes, and 24 others.

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  Assistant Branch Manager

  Digital Federal Credit Union

  Jan 2023 - Present

  • Manages performance of all branch staff and responsible for the hiring, retention, motivation, and Success Sharing by achieving individual and collective sales goals across all job families within the branch.• Evaluating and Auditing loan and credit requests to determine quality of opportunity and potential loan structure to maximize return on investment and identifying specific merits, risks, and mitigants for each transaction.• Prioritizes on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management, coaches and motivates branch team members.• Leads the development, implementation and use of productive sales strategies and techniques, generating additional bank business through detailed financial models and developing sensitivity analyses around key economic drivers provided by the Company.• Partakes in branch functions and community activities to promote organization's image and growth ensuring that the Company maintains a strong local presence.• Support in all aspects of origination activity leading to closing of new transactions, including regularly attending networking and business development events and developing relationships• Assure branch staff completes all required compliance training and adheres to all corporate compliance policies.