Work focused on the Operation 24X7, responsible for volkswagen bank tools and the realization of daily, weekly, monthly and sporadic closures. Development of internal processes. Responsible for KPI presentations pertinent to the operational processes. Team management as well as vacation control, time tracking and performance appraisal.Execution and follow-up of releases, daily and monthly backups and closures of financial systems, support to users remotely and in the field.Monitoring… Show more Work focused on the Operation 24X7, responsible for volkswagen bank tools and the realization of daily, weekly, monthly and sporadic closures. Development of internal processes. Responsible for KPI presentations pertinent to the operational processes. Team management as well as vacation control, time tracking and performance appraisal.Execution and follow-up of releases, daily and monthly backups and closures of financial systems, support to users remotely and in the field.Monitoring the components of IT infrastructure and applications. The processing flows of production processes.Verification and monitoring daily the monitoring system of production activities, data store, Interplan Links, Internet links.Registering incidents of the Production environment.Experience in executions of Jobs in Mainframe, acting with operations.Knowledge in Windows 2000, XP, Vista and Seven platforms, Office 2003 and 2007, Acrobat Reader, basic knowledge in configuring TCP / IP LAN / WAN and switch. Show less

Work focused on the coordination of Operation 24X7, responsible for volkswagen bank tools and the realization of daily, weekly, monthly and sporadic closures. Development of internal processes. Responsible for KPI presentations pertinent to the operational processes. Team management as well as vacation control, time tracking and performance appraisal.Execution and follow-up of releases, daily and monthly backups and closures of financial systems, support to users remotely and in the… Show more Work focused on the coordination of Operation 24X7, responsible for volkswagen bank tools and the realization of daily, weekly, monthly and sporadic closures. Development of internal processes. Responsible for KPI presentations pertinent to the operational processes. Team management as well as vacation control, time tracking and performance appraisal.Execution and follow-up of releases, daily and monthly backups and closures of financial systems, support to users remotely and in the field.Monitoring the components of IT infrastructure and applications. The processing flows of production processes.Verification and monitoring daily the monitoring system of production activities, data store, Interplan Links, Internet links.Registering incidents of the Production environment.Experience in executions of Jobs in Mainframe, acting with operations.Knowledge in Windows 2000, XP, Vista and Seven platforms, Office 2003 and 2007, Acrobat Reader, basic knowledge in configuring TCP / IP LAN / WAN and switch. Show less

Responsible for the entire infrastructure of the park, establishing cloud, configuration of e-mail via AD, structured cabling, maintenance, control of equipment and customer service.

Development and deployment of BI through the Pentaho tool;Diagnosis and improvement of performance;Analysis, configuration and optimization of database environment;Emission of reports, creation and maintenance of jobs;

Execution and follow-up of releases, daily and monthly backups and closures of financial systems, support to users remotely and in the field. Monitoring the components of IT infrastructure and applications. The processing flows of production processes. Verification and monitoring daily the monitoring system of production activities, data store, internet links. Registering incidents of the Production environment. Knowledge in Windows 2000, XP, Vista and Seven platforms, Office 2003 and 2007… Show more Execution and follow-up of releases, daily and monthly backups and closures of financial systems, support to users remotely and in the field. Monitoring the components of IT infrastructure and applications. The processing flows of production processes. Verification and monitoring daily the monitoring system of production activities, data store, internet links. Registering incidents of the Production environment. Knowledge in Windows 2000, XP, Vista and Seven platforms, Office 2003 and 2007, Acrobat Reader, basic knowledge in configuring TCP / IP LAN / WAN and switch networks. Show less

Work focused on care and post sales technical.

Monitoring tools of the company, customer support, contact with operators and support to internal clients.