I am an astute, meticulous, and committed Security and Law Enforcement professional, with extensive experiencesafeguarding personnel, facilities, and assets for the Police Department and leading security, and rehabilitation organizations. My expertise spans security policies, strategic planning, alarm systems, criminal investigations, site surveys, operational efficiency, risk identification and mitigation, crime reports, and regulatory compliance. Identifying and realizing opportunities to augment security provision, I ensure public safety. I foster robust relationships with colleagues, stakeholders, and senior leadership with the provision of subject matter expertise and my reliability. I train and mentor colleagues, within positive working environments, to retain talent and build high-performance teams that drive organizational success.
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New Jersey State TrooperNew Jersey State Police Jun 2017 - Dec 2022Cranbury, New Jersey, United StatesConducting highway patrols to enforce state laws, prevent crime, and ensure public safety, I responded to emergency calls, including traffic accidents, natural disasters, and criminal incidents, providing immediate assistance and coordination with other emergency services. I executed thorough investigations of criminal activities, including the gathering evidence, interviewing witnesses, and compiling detailed reports and played a key role in community outreach programs, aimed at building positive relationships between law enforcement and public. Participating in special task forces, targeting issues such as drug trafficking, human trafficking, and organized crime, I maintained high standards of physical fitness and tactical proficiency through regular training and drill. -
Customer Experience Representative – Retention DepartmentComcast Jan 2016 - Dec 2016Monmouth County, New Jersey, United StatesIn this role I answered customer calls and accurately ascertained the reasons for disconnection requests. Acting as a Brand Ambassador, I identified opportunities to retain accounts, then proposed and sold solutions to customers that met their requirements and budgets while boosting brand reputation. Showcasing the unique selling points, benefits, and value of the Comcast service and product portfolio, I successfully operated within a stressful and highly-pressured environment and diffused situations with angry or upset customers. -
Lead Console OperatorSos Security Llc Apr 2010 - May 2015New York, New York, United StatesImplementing the Global Security Crisis Notification process at a publishing company’s site, I monitored systems across domestic and international facilities and efficiently addressed all crises and active C-Cure alarms. Ensuring the safety of personnel and data integrity, I authored daily, overnight, and security reports. I assigned resources appropriately and notified Global Corporate Security Management, Site Management, Law Enforcement, and Emergency Services, as required. Producing reports and regularly updating Emergency Response Plans, Emergency Personnel Contact Lists, and Site Information Forms, I expedited the resolution of issues.
Luis Sierra Education Details
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New Jersey State Police Academy -
Criminal Justice And Corrections
Frequently Asked Questions about Luis Sierra
What is Luis Sierra's role at the current company?
Luis Sierra's current role is Law Enforcement | Operations & Security Professional | Security Management | Emergency Responses | ProjectManagement.
What schools did Luis Sierra attend?
Luis Sierra attended New Jersey State Police Academy, Monroe College.
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Luis Sierra
Director Of Operations | Leading Managed Services Excellence | Business Development | Organizational Growth | Customer Satisfaction & Retention | Project Management | Driving Efficiency And ExcellenceFort Lauderdale, Fl -
Luis Sierra
Washington Dc-Baltimore Area -
Luis Sierra
United States5bp.com, bp.com, novachem.com, netpay.com.mx, novachemicals.com4 +163042XXXXX
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Luis Sierra
Chicago, Il
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