Luis Urcia Email & Phone Number

Valparaíso, Cl

Brussels, Brussels Region, Belgium

As part of this role, I am leading teams focus on tree main digital core platforms for the organization which are: corporate web sites, CRM and digital workflows platform supporting Americas, Europe and Africa/Asia.I am in charge of building-up teams, getting solid ones and being in their best version to support business needs.

Santiago, Santiago Metropolitan, Chile

Led 15+ developers supporting Markets Security Services global applications development.Appied standards such as Test-Driven Development in software lifecycle.Built and mentored local developers and QA workloads with global teams (Dev, QA, Release Mgmt., BA)

Santiago, Santiago Metropolitan, Chile

Led a team of 3 developers (2 Data Engineers and a Java Developer) in order to support Latam Innovation projects related to data initiatives for Markets and Securities Services area. On this role my responsibilities were:- Developed analytics/predictive modeling projects visualizations within Tableau Server and enabled and evangelized Ask Data feature in order to make queries in natural language.- Developed data cleaning processes within Python/PySpark on Jupyter notebooks.- Coordinated with global teams: Big Data infrastructure Team, PM Team, Data Science Team, Business Analysts, End users in order to have all technological stack, business requirements, permissions and tools to develop projects.- Followed and complied DevOps practices in order to implement continue software development by using tools such as Jira, Bitbucket, Confluence and others.

Chile

On this role, main tasks were:- Applied best practices on the data and process management across the team.- Applied standards in the solution life-cycle and also in the processes involved by using methodologies such as waterfall and agile, like Scrum.- Managed and coordinated developers workload based on the priority of the projects and production support requests.- Supported team members career development by identifying training and opportunities for their development.- Being always on top of those projects with high priority in order to drive them to success and have good customer satisfaction with business partners.Apart of that I used to develop business solutions related to data analytics, collaboration and software integration.

Valparaíso, Chile

I was in charge of an area that provides business solutions developed on SharePoint 2013 and integrate them with other technologies such as Info Path Form Services, SS Reporting Services and Tableau. This area is part of a global organization that supports Customer Insights and Data Analytics for Banking industry in offshore and onshore mode and my key responsibilities are:- Reach business partners to understand their needs and envision how the solution would be.- Define scope and business/technical requirements.- Size effort and define project plan.- Manage resources and track progress of project portfolio.- Monitor the relationship with business partners in order to keep high service satisfaction with them.In addition, I prepare training programs in the following topics, SharePoint 2013, Tableau and Project Management for trainees. The main objective on this initiative is preparing newly graduated students in different data analytics tools so in a near future they will be ready to take those positions.

Valparaíso, Chile

About Evalueserve Chile: is the Research Center of Evalueserve in Latin America, focused on providing coverage to US based clients and expanding its coverage to Spanish and Portuguese speaking markets. EVS Chile employs 200 professionals engaged in providing custom research and analytics services across a vast range of industry verticals such as Finance, Insurance, High-tech, Pharma, Energy, Consulting, Telecom, and Logistics. The EVS Chile flag has 21 nationalities and offers capabilities in 15 languages.About my current project: I am part of Shared Services - Data Analytics and Business Intelligence team for a US based client and my role is Lead Sharepoint Developer. The main activities that I have are:- Analyzing business requirements and verify if it's possible or not that the solution would be developed on Microsoft Office Sharepoint Server (MOSS) 2007 platform.- Gather and understand requirements from business partners.- Model and design a solution using UML 2.0 diagrams for better understanding between the tech and business teams.- Set business's expectations on timing and deadlines using Project Management methodology.- Research on technologies associated with MOSS platform, like jQuery, CAML, SQL, Infopath Form Services, Excel Services, Sharepoint Designer.- Research on developing solutions based on MOSS 2010 platform.I also support a few initiatives on Business Intelligence area using OBIEE 10G and researching the new version 11G. I am still doing that because of my 2-years support background on that tool. Also because I'm very interesting on developing Business Intelligence solutions for business.

Viña Del Mar

I was in charge of developing the course of Business Intelligence for the Computer Engineering career.My main tasks on this position were:- Defined the learning units based on the graduated profile.- Defined the syllabus based on the main topics I would have like to cover on the semester which were: Data Warehouse, Data Mining and Big Data (managing Unstructured Data for Analysis purpose).- Prepared the lab for practical exercises including software such as SSIS, Pentaho DI, Tableau and Orange Canvas.- Conducted all sessions planned, theoretical and practical.

Santiago, Chile

Santiago, Chile

I was part of the Oracle Business Intelligence Support Team under the Oracle Fusion Middleware line of business. The following products were supported by me:- Oracle Business Intelligence Enterprise Edition 10G- Oracle Business Intelligence Applications 7.9.x- Oracle Business Intelligence DataWarehouse Administration Console 10G.- Informatica PowerCenter 8.xThe following main activities described below were what I did on this position:• Managed customer service requests, accomplishing commitments and service level agreements.• Involved engineering and development teams, in order to determine if the issue is a defect or not, and how the issue can resolve.• Contributed to the knowledge management community, creating necessary and re-usable content adding value to customer.• Assisted proactively to areas like Consulting or Licenses, resolving issues appeared on projects.

Santiago, Chile

Analyzed business and system requirements with the clients, size the requirements and create the solution draft document.Managed the resources, roles, responsibilities, statement of work (SOW), risks, quality, budget plan, time and scope in a software development or implementation project.Generated status reports and perform the baseline audit for projects.Managed the change request in a project life cycle.Analyzed and model business processes using Use Cases Model.Executed pre-sales activities with the account managers.

Santiago, Chile

Analyzed client requirements to develop a Document Management Solution.Developed Intranet Portals and Web Applications for clients such as CMPC Celulosa, ENAP and Synapsis Ltda.Lead the Gesfor certification process as a Microsoft Partner in the competencies: Information Worker and Custom Development Solutions.Implemented a Collaboration Suite via Portals, Documents and Record Managements, Workflows, Web Forms and Instant Messaging.

Lima, Perú

Analyzed user requirements, and developed web solutions using Visual Studio .NET 2003.Developed the corporate intranet in MS Sharepoint Portal Server 2003.Developed a web solution of Balanced Scorecard for the D&I area.

Lima, Perú

Developed portals solutions for the following clients: BACKUS Corporation, Newmont Gold Corporation (Yanacocha) and Microsoft Perú.Developed web applications for the clients: BACKUS Corporation and CLARO Company to support their processes of Records and Document Management, Supply Change Management and Client Satisfaction.

Master'S Degree, Information Technologies Management

This program provided me strong knowledge on the different disciplines related to Information Technologies such as networking, software.

Postgraduate, Project Management - Pmi

Postgraduate Studies to get the Project Management Professional Certification.

Bs, Systems Engineering

High School Diploma, High School Graduated