Luiz Felipe Castinheira Gudin Email & Phone Number

Cork, Ie

Cork, County Cork, Ireland

MRO Supply Chain Management Company responsible for procuring maintenance-related supplies and equipment to support ongoing operations and facility upkeep at the customer site in Ringaskiddy. Started as a buyer and raised to a management position.• Control stock levels and track customer inventory using an Asset Management System.• Add parts to the Asset Management System, linking them to live assets and creating usage reports. Update key information to ensure seamless operations without delays.• Take and process ad-hoc orders from the client’s engineering and technician teams for both maintenance and non-maintenance orders.• Source replacements and obsolete parts for replenishment to keep operations uninterrupted.• Deal with urgent repair requests, sourcing parts from different suppliers.• Receive goods, identify and tag parts, and allocate these parts physically.• Create and manage controls for MRP, including reports and data validation.• Generate monthly reports for purchases, including a detailed breakdown of cost, amount, repairs, savings, and projections.• Prepare budget reports that track spending, inventory usage, and cost-saving opportunities, ensuring alignment with financial targets.• Maintain and update inventory reports, tracking stock levels, parts consumption rates, and usage trends across the site.• Conduct cost analysis and suggest improvements in procurement strategies to maximize efficiency and cost-effectiveness.• Monitor vendor performance and ensure compliance with contract terms, focusing on budget constraints and stock availability.• Lead a team of 5 people, responsible for overseeing tasks, performance evaluations, and recruitment.• Report directly to the on-site customer, managing communication and ensuring operations meet their requirements.• Collaborate closely with cross-functional teams to streamline processes, manage cost controls, and ensure timely delivery of services and products.

Ireland

Coffee roastery and equipment supplier company with commercial and wholesale client base. Started as barista (for period of 3 months), progressed to assistant manager (for approx. 1 year) and lately working as the trainer for the business (to support about 35 staff in roastery and 4 commercial sites). Responsible for training, system implementation/configuration and client management processes.• Configuration of inventory management software (Shopventory) to control the integration between POS and Ecommerce platform.• Managing the backend of the Online Order system (for Uber Eats, Deliveroo) across all sites.• Ecommerce platform configuration (Shopify) including website editing and stock control.• Configuring the CRM tool (Hubspot) to define the landing pages and capture customer information from calls, meetings and requests. • Maintaining DocuSign access and permissions across the business.• Tracking inventory and supply stock levels across four sites.• Placing orders with internal production team and external suppliers. Escalating invoices for payment.• Processing client orders and drafting invoices via Surf accounting platform for the wholesale clients.• Setting up new product SKUs on the POS system (Clover) and configuring across all sites.• Configuring equipment for retail units and training site teams in standard operating procedures.• Setting-up wholesale configurations for new business clients which includes, equipment placement, training of their baristas and management staff as well as the set-up of systems onsite.• Managing a cohort of 20 direct reports across all shifts (comprising baristas and supervisors), including hiring and performance management.• Managing weekly rosters and ensuring adequate workforce across shifts. Reconciling staff timesheets and escalating to payroll for processing.

Dublin, County Dublin, Ireland

Was made redundant during COVID.• Greeted and welcomed circa few hundred customers daily.• Prepared and served drinks utilizing in-house recipe guidelines.• Monitored stock levels and fed information into an Inventory Management Software

Dublin, County Dublin, Ireland

Was made redundant during COVID.• Greeted and welcomed circa few hundred customers daily.• Prepared and served drinks utilizing in-house recipe guidelines.• Monitored stock levels and fed information into an Inventory Management Software

Dublin

Café Bar inside the Irish Film Institute. Started as a waiter (for period of 8 months) and progressed to a supervisor role (for 9 months). Was acting manager during the night shifts.• Managed a team of 15 direct reports as part of all daily operations including rosters, leave requirements and performance.• Trained and mentored staff members to provide guidance on all elements of their roles including customer service, internal documentation and HACCP standards.• Ensured to maintain smooth flow of work activities between front and back of house, instilling a customer-first approach to all staff.• Monitored inventory levels, ordered supplies, and managed stock to ensure availability of ingredients, beverages, and consumables.• Organised catering functions by scheduling staff, planning internal layouts, and managing associated administration.

Caraguatatuba

Responsible for all contract-related relationships (from new supplier onboarding to contract renewals and performance management process) between the internal teams and external stakeholders. Monitored deliverables and ensured contract compliance with legal standards. • Managed a team of 20 direct reports within the bidding department.• Drafted and packaged tenders for release to the public by liaising with department involved, factoring-in legal compliance requirements, and defining specifications of the requisite product or service.• Answered incoming queries regarding contract deliverables.• Sourced goods and services direct with suppliers (for lower value spends) to ensure competitive price point and efficient delivery.• Managed the drafting and release of all contracts for goods and services.• Escalated performance issues or non-compliance unilateral changesto contract T&Cs with the supplier management team, for correction.• Liaised with tender contractors to escalate variation requests and/or understand the impact to existing contract.• Managed operating budget limits across all internal departments to ensure that costs can be met and contingency funding was allocated, as required.• Liaised with individual teams to capture financial requirements so that all elements are factored into financial planning.

Caraguatatuba

• Day to day management of 20 analysts including work allocation, performance escalations and individual support for guidance.• Planned the requirements of the tender projects by collating requisite information into a single report for the head of bidding team.• Liaised with internal departments for clarifications in purchasing requests.• Defined variations in tender requirements with internal teams. • Supported analysts’ daily duties, as per below job description.

Caraguatatuba, São Paulo, Brazil

Supported the administrative management of the tender documentation. Managed internal systems to track and document progress.• Created initial drafts of contract documents as part for acquisition of goods and services.• Created requisitions on the system to document purchase requests from internal teams. • Clarified preliminary detail to commence the tender process.• Supported the drafting of technical descriptions for products and services as part of tender scope documentation.• Noted supplier cost estimates on the ERP system.• Processed request for quotation with suppliers of goods and services.• Implemented auditing software for the council. Ensured that all internal systems data was linked to the new auditing platform for accurate reporting of spend

Administrative role within the Assets team. • Processed the intake of physical product at delivery stage.• Managed the process of goods receipt to maintain control of records and track internal assets.• Processed invoices with accounts team for payment.• Tagged assets and checked on the internal software for accuracy.• Managed delivery of materials to different sites of the City Council including route planning, defining drop off points and allocating quantities for delivery.• Managed the process of asset sale through advertisements, liaising with auctioneers, requesting valuation estimates and organising the sale events.

Started off as a trainee with the IT team before transitioning to administrative roles.• Installed computer operating systems.• Replaced hardware components.• Managed local data backup and cloud access control.• Logical and physical installation of computer networks in compliance with security standards.• Set-up wireless networks for access in public buildings.• Installed and configured servers.

Associate'S Degree, Business Administration And Management, General

Accounting, economics and administration are the bases of Business Management. Tax law, logistics, entrepreneurship, environmental.

Associate'S Degree, Computer Systems Networking And Telecommunications

Activities and Societies: Incomplete, didn't deliver the thesis.Supervise, coordinate, guide, plan, specify, design, implement actions.