Product Designer
CurrentI lead the evolution of the Limit Journey in PicPay Bank's Card BU, in partnership with multidisciplinary teams to develop strategic products that align business objectives with user needs.Main commitments and achievements:• Collaborated with product and engineering leaders in product development.• Monitored business and satisfaction metrics, identifying opportunities for improvement.• Conducted qualitative and quantitative research with users to identify their needs and problems.• Conducted experiments to test hypotheses and validate insights obtained in the research.• Solved complex problems in cross projects.