Luiz Odilon Merlin Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Successfully managed Eataly's complex Dry Market Retail Operation, achieving a 20% increase in average sales• Implemented effective inventory management strategies, resulting in the lowest waste rate among all North American branches• Engaged with customers providing exceptional service by assisting them in selecting products that align with their specific needs and preferences• Streamlined departmental orders by centralizing them to the main warehouse• Oversaw all aspects of employee management, including recruitment, orientation, performance assessment, and team engagement

Toronto, Ontario, Canada

Activities: - Receipt of goods in the warehouse and distributing them to the floor shelves. Insert product transfers, invoices, and reports of expired and damaged products into the management platform. Inventory. - Serving customers by helping them select products and drive sales through the sharing knowledge of highly specific products. - Directing customers through the different store departments. - Collects cash, checks or charge payments from guests and provides change and charge vouchers if appropriate. - Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift. Performs other duties as required or as-signed.

Curitiba Area, Brazil

• Managed the Curitiba City Circus. Successfully supervising internal and external cultural events. Led and coordinated technicians, maintenance and front door staffs, including scheduling workforce.• Oversaw the entire event planning process, from initial concept development to post-event evaluation, ensuring all aspects were meticulously managed and delivered within specified timelines and budgets• Developed and implemented the "Circus Square Project", facilitating the presence of circus companies in parks for social and educational purposes• Coordinated a team of assistants and suppliers, effectively delegating tasks and providing guidance to ensure seamless execution of events• Served as a Member of the Project Evaluation Committee, evaluating around 450 performing arts projects annually

Curitiba Area, Brazil

Activities: - Plan and develop cultural and entertainment projects for a universe of 30,000 people. - Corporate governance of the institution as board member,

Curitiba, Paraná, Brazil

Concerts for names like: Cat Power, Jose Gonzales, Fugazi, Man or Astroman, Mudhoney, Eric Gales, Manu Chao, The Platters, Katy Perry and David Gilmour.

Curitiba Area, Brazil

• Supervised and managed sponsor's kiosk activities, ensuring smooth operations• Provided exceptional customer service, addressing inquiries, resolving issues, and creating a positive and enjoyable experience for attendees• Effectively controlled and regulated the flow of the public, adhering to the venue's maximum capacity of 20,000 people; Successfully managed an estimated total attendance of 112,836 people

Curitiba Area, Brazil

Co-Founder of RISORAMA, a Stand-up Comedy festival, one of the most popular attractions of the Curitiba Theatre Festival, the biggest of its kind in Brazil.- Project Manager- F&B service for 1.600 people for 5 nights.- Event Manager.

Curitiba Area, Brazil

• Curated and scheduled artists, receiving the Best Live Music in Town award for four consecutive years.• Planned, organized and executed a wide array of corporate, cultural and social events, ranging from concerts, theatre performances, and stand-up comedy shows, to exclusive private parties, dinners, conferences and product launches.• Conducted negotiations, formulated contracts, and coordinated logistics to ensure optimal event setup and attendee experience.• Implemented innovative event marketing strategies, including social media campaigns, email marketing, and targeted promotional materials, resulting in increased event attendance and brand exposure.

Post Graduation, Sport & Event Marketing, Graduated

Graduated with Honours

Master'S Degree, Entrepreneurship/Entrepreneurial Studies, 9,3

Coursework subject: Restaurant School Project for Training and Market Insertion of Intellectual Disabled Individuals, In Special with Down.

 Bachelor In Performing Arts, Drama And Dramatics/Theatre Arts, General, Bachelor