Liubov Kotova Email & Phone Number

- Conducting data analytics, gathering requirements, and creating documentation for the development/improvement of software;- Preparing interface mockups;- Decomposing requirements and assigning tasks in Jira;- Supporting the development process (consulting executors, assisting in resolving contentious issues, and selecting the most user-appropriate implementation option);- Testing implemented functionalities from a business logic perspective and logging defects in Jira;- Demonstrating completed functionalities to users;- Analyzing incidents and providing user consultations;- Keeping documentation in the wiki up to date (technical specifications, functional descriptions, user instructions, test coverage matrices).

Moscow, Russia

Deputy Head:- Maintaining the project pool in an up-to-date state;- Communicating with business units regarding the prioritization and scheduling of projects;- Planning work and assigning tasks to employees in the development and testing departments (including distributing tasks across sprints in Jira);- Collecting information on task statuses, eliminating blockers, and determining "next steps";- Regular reporting on work results.Analyst:- Collecting and evaluating requirements from business clients;- Developing business process diagrams (both "as is" and "to be");- Assessing the feasibility of implementing interaction protocols (data exchange protocols) with suppliers;- Formulating functional requirements for the development or improvement of software;- Keeping project documentation up to date;- Participating in major projects as a coordinator.In addition to the main responsibilities, there is sometimes a need to perform the role of a tester:- Analyzing defects, examining logs, assigning tasks to developers;- Verifying developed functionalities against requirements;- Formulating observations based on testing results;- Assigning tasks for rework or transferring to production operation.

Moscow, Russia

- Conducting interviews with the client as part of an audit of their sales system;- Compiling audit reports for presentation to the client;- Developing a standard for customer service and sales system management;- Preparing materials for meetings and documenting their outcomes;- Preparing for the implementation of the standard (developing an implementation plan, instructions for executors, etc.);- Supporting the implementation of the standard;- Formulating business requirements for the implementation of an information system (CRM) in accordance with the standard;- Supporting the implementation and configuration of the information system (from the business client's perspective).