Luka Kasalovic Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

- Leading end-to-end delivery of multiple features across multiple different product areas, from discovery through design and launch, embedding best practices in a fast-growing SaaS environment.- Currently serving as the product lead for a major greenfield product initiative, guiding strategy, discovery, and delivery to drive business growth.- Established scalable product delivery frameworks, introducing scrum and platform-wide bug triage processes and aligning cross-functional atomic teams for consistency and efficiency.- Helped build a strong product culture to foster product empathy and improve collaboration with engineering and business stakeholders.- Created and implemented a Fresh product craft, partnering closely with engineering to instill a customer-first mindset and deepen product empathy across teams.

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

As Product Owner I worked with a team of engineers to deliver multiple features as part of a front-end replatforming project for Quantium’s biggest commercial product in the retail space. Responsible for:- Quarterly roadmap planning and priority alignment with delivery and product team- Crafting user stories and acceptance criteria for engineering team- Requirements gathering for all roadmap items, working cross-functionally with UX and engineering teams- Supporting engineering lead with agile ceremonies

Sydney, New South Wales, Australia

As Project & Transformation Manager within the Graduate Academy, I primarily focused on scaling our graduate program, transforming our campus brand and building out a new Early talent program beyond grad. Key responsibilities included:- Project management of different initiatives in the early talent space at Quantium including the build and launch of new programs and creative projects- Built new early talent program for 300+ early careers individuals covering L&D, Events and other program aspects- Led Graduate Academy brand transformation including website redesign, development of new brand assets and other marketing materials- Led talent brand workstreams by creating videos and other strategic projects to drive both campus and lateral recruitment- Developed campus strategy and facilitated events in the office and on campus- Supported campus team with recruitment for both graduate and intern opportunities

Sydney, New South Wales, Australia

As product manager for the internal platform team, I was responsible for the delivery of new AdTech integrations, platform improvements for operations and sales teams and also driving efficiencies and reducing platform costs. Key tasks included:- Conducted new feature discovery, Figma prototyping and usability testing with end-users- Documented acceptance criteria and requirements for new features, enhancements, and bug fixes- Developed the roadmap and defining team strategy against business OKR's- Led all team agile ceremonies including stand-up's, retro's, backlog refinement sessions

Sydney, Australia

- Owned Quantium's retail product alpha/beta programs by implementing best-in-class practices and engaging with customers to prepare products and features for beta launch- Heavily involved in customer research and the product discovery process including user interviews, usability testing, A/B testing, synthesising user research and prioritising new features- Developed feature roadmaps, business cases, product requirements, user stories and managed the product backlog- Led backlog refinements, sprint planning, sprint reviews, retrospectives, and other agile ceremonies while working closely with delivery managers and technical teams- Collaborated with customer engagement and marketing teams to ensure a smooth go to market capability

Sydney, Australia

Customer engagement at Quantium is all about supporting our clients and community from training and marketing communications to support and feedback. Shaping the customer journey and creating memorable experiences is at the forefront of what we do. Key responsibilities included:- Driving onboarding experiences for customers, collating feedback and creating knowledge content to improve the customer journey. - Liaising and building strong relationships with several internal and external stakeholders across various industries (and countries) to ensure a seamless experience for users.- Responsible for providing exceptional customer service and first point of contact for users.

Sydney, Australia

Responsibilities included:- Troubleshooting and solving issues for both iOS and macOS devices.- Repair both iPhones and Mac computers- Leveraging technological understanding, empathy and problem solving skills to create an exceptional customer experience

Bachelor Of Science (Bsc) / Bachelor Of Arts (Ba), Psychology / International Business / Criminology

Activities and Societies: UNSW Basketball Completed a double degree of Science/Arts.

Japanese

Current Course: Pre-Intermediate

Introduction To Projects, Project Management

1-Day ‘Introduction to Project Management’ course