Lukas Soltys Email & Phone Number

Kitchener, Ontario, Canada

- Manage a team of customer facing professionals- Promoting a positive and effective work environment- Coach and provide opportunities to grow the team's skills, provide career path opportunities, give regular feedback and create collaborative and an open environment- Participate in development of role principles, processes, and plans- Collaborate through cross-functional teams to accomplish established corporate and team goals and effectively manage relationships with other D2L teams- Responsible for supporting vision, planning, and defining team objectives while leading execution of objectives- Work with management to drive productivity, efficiency, and hold team accountable for high quality outcomes- Play a key role with interviewing and onboarding new team members and provide expertise and coaching/mentorship to the team members.- Produce and actively participate in knowledge sharing as well as professional development initiatives- Collect, summarize, and share team activities, metrics, and other information on a regular basis

Kitchener, Ontario, Canada

•Oversee, guide, and deliver a number of client implementation and technical solution projects running concurrently at any given time•Propose, design, develop, and deploy standard product as well as custom technical solutions•Conduct consultation and requirement analysis workshops with clients to assess technical readiness, successfully elicit and clearly document requirements, and establish an implementation and configuration solution plan•Design, configure, and deploy integration solutions between enterprise systems, D2L suite of products, authentication systems, and student information systems•Operate independently and as the primary technical contact in the implementation phase of D2L solutions•Manage and measure project plans, approvals, project schedules, budgets, scope, timescales, and agreement•Identify and assess risks, severity and impacts; determine and implement risk mitigation strategies•Use project management methodologies and support client acceptance testing of deployed solutions•Promote internal knowledge sharing, contribute to internal initiatives and improvements, proactively influence internal teams, adhere to the best project and technical implementation methodology, and provide guidance to new implementation consultants and project leads•Keep up to date with new technology trends to help facilitate client learning solutions•Maintain proficiency with D2L APIs to help clients design custom integrations

Kitchener, Ontario, Canada

•Primary technical contact in the Implementation Phase of D2L Solutions•Assess client technical readiness and plan software installation and configuration•Requirements analysis with clients to establish an implementation and configuration plan for the solution.•Propose, design, develop, and deploy standard product as well as custom technical solutions•Design, configure, and deploy integration solutions between enterprise systems such as the D2L suite of products, Authentication Systems, and Student Information Systems•Support client acceptance testing of deployed solutions•Keep up to date with new technology trends to help facilitate client learning solutions•Maintain proficiency with D2L APIs to help clients design custom integrations

Cambridge, Ontario, Canada

• Conducted end user training, database administration, and web server configuration as the software subject matter expert • Configured and re-engineered software to fit the needs and wants of the client • Analyzed, updated, and improved internal/external knowledge base guides • Participated in virtual and onsite meetings with clientele throughout the project cycle • Performed data import and data transformation activities • Solved recurring issues, documenting and promoting best current practices • Implemented features, providing technical expertise, training, and facilitating knowledge transfer to new clients • Liaison between Developers, Business Analysts and clients, resolving business and technical challenges for successful transition to client led systems • Trained new employees on department procedures and software systems

Cambridge, Ontario, Canada

• Assessed, designed, developed and delivered training solutions at all levels of staff • Planned, organized and developed new hire bootcamp training materials that met specific needs for new hire classes • Conducted training on technology, software, best practices, company principles/procedures • Frequent customer engagement to share insights regarding releases, software updates troubleshooting steps, articles, best practices and resolve challenges • Capture key clients feedback and deliver to internal teams • Proven success developing trusted partnerships with clients that resulted in positive ROI

Cambridge, Ontario, Canada

• Work with brokers to design and create brokerage websites within our website platforms - worked in over four website platforms similar to Wordpress: globalWOLF/ Realigin, WhereToLive, WOLFconnect Web Manager• Use HTML, CSS, and JavaScript to create fully responsive websites, testing and fixing bugs• Work against a project plan while creating and completing key milestones to bring website designs to full SEO completion• Plan, build and improve the user experience for our customer base with a strong attention to detail• Presenting on key benefits and explaining complex concepts to influence stakeholders• Performed website maintenance and updates (pages, forms, blogs, email campaigns)• Created client website content keeping content current, agile and improving SEO• Run and analyze Google Analytic reports on direct/search/referral/return visitors, pages/sessions, bounce rate, exit pages, page views, session duration, traffic• Daily use of Adobe Creative Cloud to create mock-ups/wireframes, website designs, banners/headers, buttons, graphics, photo editing and manipulation, etc.• Consult regularly with REALTORS® and Brokerages alike• Run and control client Facebook Ads

Cambridge, Ontario, Canada

• Use HTML, CSS, and JavaScript to create fully responsive websites, testing and fixing bugs• Work against a project plan while creating and completing key milestones to bring website designs to full SEO completion• Plan, build and improve the user experience for our customer base with a strong attention to detail• Performed website maintenance and updates (pages, forms, blogs, email campaigns)• Created client website content keeping content current, agile and improving SEO• Run and analyze Google Analytic reports on direct/search/referral/return visitors, pages/sessions, bounce rate, exit pages, page views, session duration, traffic• Consult regularly with REALTORS® and Brokerages alike

Waterloo, Ontario, Canada

• Theatre Poster Design: - Kitchener Waterloo Children's Drama Workshop (ActOUT) - Lightning Banjo Productions• Motion Graphics welcome banners/intro videos: - University of Guelph - Taste and See small group studies - Central Baptist Church - private wedding videos• Logo design: - Cabinet of Curios Yarns - Barth Autosports - RealWorld Martial Arts - Ontario One Way Riders• Book/script cover design, business cards, promotional pieces, illustrations and clip-art, car graphics, apparel design, tattoo design, and holiday cards

Cambridge, Ontario, Canada

• Use HTML, CSS and Javascipt to update and redesign website content• Handled all composition, color, illustration, typography, and branding for corporate website• Consulted with client and completed all changes/content/redesign ahead of schedule

Kitchener, Ontario, Canada

• Worked on catalogue pages to extract and update marketing text• Designed and improved catalogue pages• Worked within a flexible and autonomus timeframe• Setting and fufilling set objectives

Kitchener, Ontario, Canada

• Designed and created welcome banners/promotional ads for lobby and event displays: - Google - Wilfred Laurier University - Clevr U - Footloose Games• Conceptualized and created motion graphics/animations on Christie Digital Micro Tiles• Assisted in the planning and execution of various events and rental facility management• Contributed to events by overseeing registration, and providing customer service

Kitchener, Ontario, Canada

• Completed daily huddles with the team, setting expectations and adhering to corporate standards and policies• Maintained balanced cash drawers at all times• Managed all aspects of store presentation and ensured customer satisfaction• Led all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel, and payroll management

Certificate, Project Management

Certificate, Essential Skills For Leaders

Certificate, Teaching Adult Learners

Certificate, Accounting Fundamentals

Diploma, Advertising

Certificate, Design And Communication