Business Analytics Senior Manager
CurrentTrained sales team on Cigna’s Value of Integration study. The evaluation, executed by Aon, demonstrated Cigna's integrated employer clients saved $148 per member per year.Filled high-priority gap in client reporting for 2% of customers with a benefit type not handled by existing reporting. Critical to conversations with clients at risk of termination.Helped teammates develop understanding of business context and ideate analytic plans.Edited analytics results to remove database terminology and statistical jargon, simplifying verbiage, and applying visualization best practices.Automated process for executing causal inference analysis, replacing previous error-prone and repetitive copy-and-paste SAS process with a Python notebook running on Databricks that reads an input file with parameters, executes based on the parameters, and preserves the results in the database. Simpler, faster, and more reliable process for running 50+ causal inference evaluations.Partnered with scrum team to test and troubleshoot migration of utilization management savings process from on-prem Hadoop to cloud.Forecasted impact of proposed product launch on affordability impact, member disruption, and geographic access.