Customer Support Representative
Current
Nov 2021 - Present
AeroLeads people directory · profile
Lukáš Kouřil Email & Phone Number
1st Level Support at Controlant.com
at
Controlant
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 71%
Current company
Role
1st Level Support at Controlant.com
Location
Reykjavík, Capital Region, Iceland
Company size
Who is Lukáš Kouřil? Overview
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Quick answer
Lukáš Kouřil is listed as 1st Level Support at Controlant.com at Controlant, a with 85 employees, based in Reykjavík, Capital Region, Iceland. AeroLeads shows a matched LinkedIn profile for Lukáš Kouřil.
Lukáš Kouřil previously worked as Customer Support Representative at Controlant and Customer Protection Analyst at Gvc Group.
Company email context
Email format at Controlant
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Controlant
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Profile bio
About Lukáš Kouřil
Lukáš Kouřil is a 1st Level Support at Controlant.com at Controlant.
Current workplace
Lukáš Kouřil's current company
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Controlant
7 roles
Lukáš Kouřil work experience
A career timeline built from the work history available for this profile.
Customer Protection Analyst
Oct 2020 - Jul 2021
Senior Customer Support Agent
- Great knowledge of gaming and betting products that are within the company and its subsidiaries portfolios- Understanding of Anti Money Laundering regulations and our Responsible Gaming tools to protect possibly vulnerablecustomers- Ability to analyse and spot suspicious behaviour and Responsible Gaming concerns and triggers
Jul 2020 - Oct 2020
Customer Support Agent
- Taking bets on a wide range of sports and events via phone- Providing consistently exceptional customer service and ensuring a great customer journey, resolving complaints and issues- Delivering first time resolution to customers while maintaining a positive and engaging service via calls, emails and live chats
Feb 2020 - Jul 2020
Customer Relations Advisor
- Resolving customer complaints and inquiries- Providing excellent customer support with the use of positive language- Maintaining an absolute knowledge of company services and products- Reporting to managers and operational directors on product progress, potential issues or spots for improvement- Performing administrative functions
Jul 2018 - Oct 2019
Travel Consultant
- Communication with clients via call, e-mail and chat- Member of an outsourcing team for KAYAK - Handling all type of customers requests
Nov 2016 - Jun 2018
Booking Agent
- Booking reservations for clients- Managing multiple tasks- Knowledge of the product and service- Communication with business partners and airlines
Jan 2016 - Oct 2016
Team & coworkers
Colleagues at Controlant
Other employees you can reach at controlant.com. View company contacts for 85 employees →
UV
Unnur Vilhjálmsdóttir
Colleague at ControlantIceland
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MW
Maciej Wiśniewski
Colleague at ControlantWrocław, Dolnośląskie, Poland
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KH
Kristinn Helgi Hilmarsson
Colleague at ControlantIceland
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AS
Aslaug S. Hafsteinsdottir
Colleague at ControlantIceland
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SR
Sunneva Rán Pétursdóttir
Colleague at ControlantKópavogur, Capital Region, Iceland
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SC
Stefan Carl Peiser
Colleague at ControlantIceland
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CN
Christopher Nakamura
Colleague at ControlantIceland
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GS
Gunnar Stefánsson
Colleague at ControlantHafnarfjörður, Capital Region, Iceland
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HL
Hulda Lárusdóttir
Colleague at ControlantKópavogur, Capital Region, Iceland
View →
ST
Signý Tryggvadóttir
Colleague at ControlantHafnarfjörður, Capital Region, Iceland
View →
Unnur Vilhjálmsdóttir
Colleague at ControlantIceland
View →
MW
Maciej Wiśniewski
Colleague at ControlantWrocław, Dolnośląskie, Poland
View →
KH
Kristinn Helgi Hilmarsson
Colleague at ControlantIceland
View →
AS
Aslaug S. Hafsteinsdottir
Colleague at ControlantIceland
View →
SR
Sunneva Rán Pétursdóttir
Colleague at ControlantKópavogur, Capital Region, Iceland
View →
SC
Stefan Carl Peiser
Colleague at ControlantIceland
View →
CN
Christopher Nakamura
Colleague at ControlantIceland
View →
GS
Gunnar Stefánsson
Colleague at ControlantHafnarfjörður, Capital Region, Iceland
View →
HL
Hulda Lárusdóttir
Colleague at ControlantKópavogur, Capital Region, Iceland
View →
ST
Signý Tryggvadóttir
Colleague at ControlantHafnarfjörður, Capital Region, Iceland
View →
FAQ
Frequently asked questions about Lukáš Kouřil
Quick answers generated from the profile data available on this page.
What company does Lukáš Kouřil work for?
Lukáš Kouřil works for Controlant.
What is Lukáš Kouřil's role at Controlant?
Lukáš Kouřil is listed as 1st Level Support at Controlant.com at Controlant.
Where is Lukáš Kouřil based?
Lukáš Kouřil is based in Reykjavík, Capital Region, Iceland while working with Controlant.
What companies has Lukáš Kouřil worked for?
Lukáš Kouřil has worked for Controlant, Gvc Group, and Kiwi.Com.
Who are Lukáš Kouřil's colleagues at Controlant?
Lukáš Kouřil's colleagues at Controlant include Unnur Vilhjálmsdóttir, Maciej Wiśniewski, Kristinn Helgi Hilmarsson, Aslaug S. Hafsteinsdottir, and Sunneva Rán Pétursdóttir.
How can I contact Lukáš Kouřil?
You can use AeroLeads to view verified contact signals for Lukáš Kouřil at Controlant, including work email, phone, and LinkedIn data when available.
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