I have helped a number of local businesses and artists create professional level websites, which will take their business to the next level and allow them to attract clients the world-over using the power of Search Engine Optimization.

● Responded promptly to emergency calls, reassured clients, and explained possible solutions ● Educated customers about animals, how they entered, and how to deter them in the future ● Conducted inspections to determine the culprit animal, extent of damage, and repair cost ● Removed and excluded wildlife from residential and commercial properties

Responsible for Marketing efforts including advertising, maintaining partner relationships with Microsoft and Veritas, writing, website design, digital marketing, and print marketing.

● Managed, monitored, drafted, and posted on company social media accounts (Facebook, Twitter, LinkedIn, Instagram, Tiktok, YouTube) and the community pages.● Drafted technical guides for the product releases and uploaded through ZenDesk● Drafted and orchestrated email marketing through MailChimp● Updated company website on SquareSpace● Wrote and updated company blog on Medium● Managed community outreach● Customer relationship management● Participated as a member of the sales team● Edited copy● Wrote and distributed company newsletter● Collaborated on cross-disciplinary project teams dedicated to releasing cutting edge equipment● Researched competition● Gathered and compiled community feedback● Monitored social media follower counts● Drafted scripts and other copy for videos

● Maintained a high standard for client experience inside and outside of the pool ● Performed front line technical support ● Mentored new instructors and supported ongoing education for experienced instructors ● Managed Poolroom and Maintained Equipment ● Responsible for opening and closing facility ● Cultivated positive staff culture

● Conducted basic and advanced lessons for students age six months to 99 years old● Evaluated student progress to determine skill level for class placement ● Updated parents/caregivers with student progress reports