Luke Hancock Email & Phone Number

Thanks for stopping by!Here are some things that you don't know about me. I have worked in a variety of different customer experience roles for more than a decade, not because I just happened to end up in that role, but because I genuinely enjoy helping people. I have helped companies with their audio and web teleconferences, I have aided individuals with their cable and internet needs, be it troubleshooting or adding to or removing from their packages. I have assisted businesses with their telephone and internet needs, whether they simply need help with voicemail trees or if they required in-depth trial and error concerning static IP addresses.I pride myself in the ability to match a person's tone. If an individual is upbeat and talkative, I am happy and ready to listen. If someone is frustrated, I can empathize while working to find an amicable solution to whatever is bothering them.Puzzle solving is something that can be applied to every aspect of life and there are few things more satisfying than finding the correct answers to tricky problems. I've always applied a simple phrase when troubleshooting: "There is an answer. We just have to figure it out."I truly appreciate you taking the time to get to know me beyond a few bullet points. I look forward to the opportunity to get to know you.Luke

Listed skills include Call Centers, Telecommunications, Customer Service, Managed Services, and 7 others.

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  University Of Colorado Colorado Springs