Luke H. Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Over 400% increase in ARR attainment from Q1-Q3 2020• Awarded Most Improved Employee of the Year (2020), highly recognized for a focus in growth mindset and leadership to the team• Achieved 97.4% to quota in 2020 with 141% in Q3/Q4 while closing the 3rd largest account among all reps• Performed a lifetime total of 1200+ Product Demonstrations most recently including solely inbound demonstrations for lifetime total of $600k ARR• Ran a cycle from demo to close, closing 39% of all product demos lifetime • Negotiate agreements with prospects, communicate and keep accurate records of sales, contacts and information using tools such as: Salesforce, SalesLoft, Vidyard, and RingDNA to manage pipeline and sales cycle

Toronto, Ontario, Canada

• Responsible for the full sales cycle, from calling leads to qualifying prospects and closing accounts• Performed 50-80 outbound calls per day• Accountable for monthly sales quota and build out a thorough pipeline to ensure that targets will be successfully achieved. • Negotiate agreements with prospects and keep accurate records of sales and other pertinent information in our CRM (Salesforce).

Toronto, Canada Area

• Achieved quota in expected time to be promoted to Junior Account Executive• Research child care programs online to learn more about their philosophies, pedagogies and propensity to adopt innovative technologies • Cold and warm call decision makers (owners, directors and supervisors) to discuss their needs and pain points • Converse with interested child care and early learning programs so they can learn more about the benefits of our app • Apply problem solving skills to understand if our app is a good fit for child care and early learning programs that we speak with• Book online demonstrations with HiMama Account Executives for qualified child care programs

Ottawa, Canada Area

• Provided analytical support to Senior Analysts in both Retail and Merged Retail Surveys • Worked collaboratively to create, prepare and adjust data to meet release date every three months using Excel, SAS and the Business Register • Created and edited release documents and CAPSIM tables to be published and presented to the Canadian public

Waterloo, Ontario, Canada

• Provided online technical support to the users of Kik Interactive Inc. with the use of Zendesk, user logs and online forums.• Worked with marketing, development, quality assurance and product teams to get the right information to users and team members• Offered recommendations for improvement based on user feedback during the introduction of new product specifications by Android/Apple developers• Improved and developed new processes and documents for users and parents including the update of Kik’s Parent Guide

Kitchener, Ontario, Canada

• Executed all lessons and programs through detailed planning and time management• Performed rigorous proofreading of professional documents for instructor’s evaluations of their students• Developed interpersonal skills with people of all abilities and personalities

Waterloo, Ontario, Canada

• Worked independently with Excel and website maintenance software to expand current spreadsheets and information databases online• Met with students weekly, debriefed them, and summarized their experiences abroad • Collaborated with staff throughout the undergraduate office to complete all projects

Bachelor Of Arts (B.A.), Economics

Bachelor’S Degree, Business/Managerial Economics

Exchange Program with the University of Waterloo