Luke Parsons Email & Phone Number

• Collaborate with internal partners and external 3rd parties to ensure a smooth application, underwriting, and closing process.
• Independently manage my time and organize my schedule to efficiently oversee loans.
• Reached the top 15% of the company within my first 6 months in a competitive, production-based environment.
• Stay informed about the evolving mortgage industry and develop my sales process to match different market conditions.
• Analyze customers’ needs and assist in finding the best options for them when looking to purchase, refinance, or take out a home equity loan.
• Overcome customer objections and concerns throughout the application process and maintain a high level of customer satisfaction.

Mooresville, NC

• Create and review Equipment Quote Request forms, supervise site installs, and create equipment replacement plans.
• Process billing and facility usage, then articulate this information via Microsoft Excel.
• Gather information, create leads, and implement email campaigns to reach out to prospective clients for the CFW Business Growth Team.
• Troubleshoot and provide service on our equipment and computer systems.

• Built business-to-business relationships with other local businesses to create a network of mutually beneficial marketing events.
• Utilized Facebook and Instagram as social media marketing platforms to assist in growing my client base.
• Managed client accounts and payments through our company’s mobile app.

China Grove, NC

• Organized vaccine clinics, blood drives, and Senior Outreach events.
• Built a network of Senior Clubs to visit where I would do education events for 30+ Senior Citizens on subjects such as Exercise with Aging, Nutrition with Aging, Fall Prevention, and Heart Health Maintenance.
• Utilized Rite Aid’s internal software to process payments and fill prescriptions in the Pharmacy.

Charlotte

• Leveraged CMC’s medical software to view the Echocardiograms of patients during exercise and make sure that heart rhythms stayed in a healthy range.
• Took resting heart rates and blood pressures of patients as they entered the facility to ensure they were cleared to begin exercise.
• Initiated conversations with patients in the facility to ensure they felt welcomed and make their recovery as enjoyable as possible.

Indian Trail, NC

• Collaborated with my internship supervisor to create group exercise workouts based on fitness level and personal goals.
• Assisted at the front desk and used SPARKS software to sign up new clients and check them into the facility.

Charlotte, North Carolina Area

• Taught patients proper form with their rehabilitation exercises to ensure a safe recovery.
• Assisted the DPT’s in creating rehabilitation programs for patients with different types of injuries, ranging from rotator cuff tears, ACL tears, frozen shoulder, broken bones, and severed nerves.