Luke Philips Email & Phone Number

San Francisco, California, US

* Led quarterly capacity planning, sprint planning, and regular scrum ceremonies* Established dashboards and metrics to monitor bug SLAs, churn and team throughput* Led 1:1 with reports from Junior to Staff level

San Francisco, California, US

* Collaborated with multiple teams and architects on design of Personalization Engine architecture* Maintained high volume service with 100s requests/second* Executed high concurrency, data intensive migrations of core user data from rails monolith to microservice architecture

San Francisco, California, US

Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We reduce MSK pain, opioid use, and surgeries by pairing advanced wearable technology with a comprehensive clinical care team, including doctors of physical therapy, physicians, board-certified health coaches, and more. Available to millions of members, Hinge.

Portland, OR, US

* Built dockerized state machine service in Elixir to power high-concurrency, fault tolerant workflow-management feature (akin to a Kanban board)* Built global search functionality with Rails, Elasticsearch and React to allow fuzzy-finding search across multiple database models (akin to Spotlight search)* Created database seeding service with Node and SQL.

Portland, OR, US

* Managed tooling for customer success, sales and marketing teams with Rails* Created user analytics suite with Python and AWS Lambdas to allow customer usage reporting

• Redesigned front end UX using Rails, React, Sass, JQuery and Slim
• Built custom form components with input masking, metaprogramming and microservices
• Created features with background jobs and data migrations to sync data

Portland, OR, US

• Front End: HTML/CSS, JavaScript and Jquery, Responsive design, Bootstrap, JqueryUI and Materialize
• JavaScript Frameworks: Node, Angular 2, Ember, RESTful APIs, Asynchronous JavaScript
• Ruby: Sinatra, Rspec, Capybara, ActiveRecord, RESTful APIs
• Rails: RESTful APIs, Authentication, AJAX with Rails.

• Led cross functional team in go to market of $500K vertical: led product development, gathered requirements from stakeholders to define features and test acceptance of product iterations
• Led rollout of live chat functionality: designed product and wrote technical specs
• Reduced onboarding hours per customer by 80% through automation and establishing playbooks
• Oversaw scheduling, tier 1 support, and implementation teams

Eugene, Oregon, US

• MAPLE is a microfinance startup I cofounded with my college professor, Dr. Ron Severson in 2008. We have grown to now have offices in Uganda, Chile and the US. I spent about a year living in Uganda launching the program.
• Founded microfinance start-up providing community based financial services and financial training programs to 1,000+ rural entrepreneurs, with offices in Uganda, Chile and the USA
• Opened flagship office, hired all staff and negotiated partnerships with universities, businesses and community groups in Uganda
• Designed, led and audited community-based financial instruments and business education classes

San Francisco, CA, US

• m/Oppenheim Associates provides executive recruiting for the non-profit industry and maintains a mixed-media thought leadership network of video interviews with non profit leaders (Moppenheim.TV).
• Managed Product Marketing for mOppenheim.TV and mOppenheim.Search products
• Created and led social media and SEO program
• Designed, deployed and maintained company and client websites, mobile app, and server
• Managed internship program

San Francisco, California, US

• SFEDA is a collaboration of nonprofit organizations that provide training, funding and ongoing support for Bay Area entrepreneurs and small businesses.
• Designed and launched custom client referral application to enable resource sharing and collaboration within network of providers
• Managed PHP backend developer and frontend designer in technical development of MySQL database and Wordpress plug-in app
• Led restructuring of organization to create a collaborative network of non-profit providers of funding and training to Bay Area small businesses

San Francisco, California, US

• Working Solutions is a Bay Area microlender that offers free comprehensive business consulting and capital to entrepreneurs.
• Analyzed systemic risk factors in microloans portfolio to create company risk policy
• Planned and led all aspects of ‘Hiring Your First Employees’ workshop and ‘Microfinance Walking Tour with Mayor Ed Lee’
• Assisted in microloan underwriting and due diligence research

San Francisco, CA, US

• Led industry-first pilot of the Client Protection Principles in coordination with Accion International, CGAP and FINCA to assess partner banks' commitment to protecting clients from malfeasance
• Coded and analyzed datasets to identify and monitor trends in lending practices and award social performance badges to Kiva partners
• Composed research reports and country memos summarizing current operations and social performance outcomes

Bachelor'S Degree, Cognitive Neuropsychology

Computer Software Engineering

Bachelor'S Degree With Honors, Business Administration: Concentration In Finance