Operations and Administration of the SplunkCloud and Splunk Enterprise Security implementation including log ingestion, utilization, optimization, upgrading, on prem component patching/support.Supporting the platforms used by our organization to keep Nordstrom secure.Writing playbooks for Operational Tasks and keeping those playbooks up to date.Migrated platform components to new infrastructure, both on prem and in AWS.Mitigation and support during any Incidents or outages.Maintaining patch and runbooks of existing infrastructure. Maintaining cross compatibility of modules installed on Vendor owned SaSS applications(Splunk, SplunkES). Including research and implentation of apps and add-ons to get data into SplunkES from other security platforms.Efficiently working with vendors, communicating clearly during planning phases, and tracking work closely, so that we can successfully upgrade products and/or fix issues. This can be done through multiple means, video calls, Slack, emails, support portals, etc.

Learning and Supporting the tools used by our organization to support all of Nordstrom.Documenting any repetitive Operational work and keeping those documents up to date.Learning and using ServiceNow ticketing system and Jira to track larger efforts.Optimizing and editing firewall policy in Checkpoint and PaloAlto firewalls.Working to support Logging(Splunk) and anti-malware platforms.

Worked in full stack development using Linux, Apache, PHP, and PostgreSQL. Implemented new features and maintained existing code base. Updated and documented best practices/processes. Moved from deprecated technology and versions to more up to date systems. Helped people help people!

Often as a driver I am the only employee the customer actually sees during their transaction. Customer service, time management, attention to detail, and efficiently carrying out deliveries are all essential parts of the job.

Worked briefly on a variety of projects, gaining exposure to multiple technologies centering on the Microsoft stack.

Help customers, stock shelves, run register stand, order product. Work with crew to provide a positive customer experience, assist with issues at register, maintain flow of goods from truck to shelf, be responsible for approx 80K in daily sales.